Porter/driver

1 month ago

London, United Kingdom Sodexo Full time

Job Introduction
The post holder will provide a prompt, professional and efficient facilities service across the campus.

To support the wider Sodexo team locally, regionally and nationally as required in line with our corporate values Service Spirit, Team Spirit and Spirit of Progress.

Main Responsibilities
**Context**:

- To support the delivery of an integrated FM service across Greenwich University and all of it’s Campuses
- The post holder will need to have a good knowledge of all University departments and locations across all sites.
- The post holder will need to be flexible and adaptable and willing to support the wider Sodexo as required in line with our corporate values Service Spirit, Team Spirit and Spirit of Progress.

**Assignments**:

- To carefully move resources including equipment, materials and supplies as directed
- To support with moving and delivering post across the University
- To help with deliveries of stock and equipment
- To set up rooms including furniture and equipment as required
- To provide support with setting up resources for University of Greenwich events
- Maintain tidiness of internal and external areas
- To drive vehicles to make deliveries across campus and between campuses as required
- To support with waste collection and removal
- Demonstrating pride & professionalism in all facets of customer service.
- To take ownership of all work
- Communicating with clients professionally at all times, by understanding their needs, promoting our service
- Co-operating with both immediate and wider range of colleagues to the betterment of the site customer, and Sodexo
- Contributing & maintain a positive team spirit
- Maintaining a safe working process related to Health & Safety COSHH regulations
- Undertaking any reasonable ad hoc duties as requested
- Full driving license
- Customer-facing attitude and excellent team building and people management skills
- Excellent communication skills with the mental agility to ‘think on feet’ and provide convincing practical solutions
- Self motivated and able to work on own initiative within a team environment
- Intelligent approach to performance monitoring including relevant experience
- Resilience when dealing with difficult and challenging people and complex situations
- Proficient IT skills, including Excel, Word & Microsoft Office
- Available to respond to out of normal hours emergency situations
- Ability to influence change where required

**Accountabilities**:

- Support the Sodexo team to deliver continuous improvement in customer satisfaction
- To strive to take ownership and accountability in the mail room service provision
- To ensure that services are delivered in line with contractual requirements

**Competencies**:

- Rigorous management of results
- Innovation and Change
- Brand Notoriety
- Learning & Development
- Commercial Awareness
- Growth, Client & Customer Satisfaction / Quality of Services provided

About The Company
In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

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