Admin & Clerical Officer - Radiology

**Main duties of the job**:
An exciting opportunity has become available in the Radiology Department of the Royal Free London NHS Foundation Trust for a Band 3 Admin & clerical officer. We are looking for highly motivated staff of excellent calibre to become part of our dynamic team, which promotes our World Class Care Values.

In 2012, the Radiology Department underwent a 23 million pound total redevelopment to accommodate the 200,000 plus examinations performed each year. The department actively encourages continued professional development (CPD) and opportunities are available for further training and development.

The post includes a rotation through main imaging Reception, bookings office, face to face and covering clinic reception.

The Royal Free Hospital is situated in the beautiful Hampstead area, a vibrant part of London with many cafes, restaurants, shops and pubs, and the hospital is located in close proximity to Hampstead Heath. The hospital is easily accessible being 5 minutes from Underground and Over ground train services as well as regular buses. It has a diverse range of complex specialties, a busy A&E department and we are a centre of excellence for both HPB and vascular work.

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Education & professional Quali**:
**Essential criteria**:

- 4 GCSE Grades A-C or equivalent

**Desirable criteria**:

- AMSPAR Medical Terminology (or equivalent)

**Experience**:
**Essential criteria**:

- Working with the public
- Handling Customer Complaints
- Computer based data entry experience

**Desirable criteria**:

- Previous work in a team-based environment
- Exeprience in an NHS/Healthcare environment

**Skill and Aptitudes**:
**Essential criteria**:
**Desirable criteria**:

- Cerner Trained

**Personal Qualities & attribute**:
**Essential criteria**:

- Excellent Customer service skills
- Able to prioritise workload
- Able to multi-task and be flexible
- Able to remain calm under pressure
- Problem solving skills
- Able to work to own intitiative
- Effective written communication skills
- Effective verbal communication skills

**Other**:
**Essential criteria**:

- Awareness of the issues around risk management, including information governance

**Royal Free World Class Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**: