Concierge Assistant

**Estates & Facilities Management**

Estates & Facilities Management are the campus hospitality provider at Loughborough University providing accommodation and catering within halls and various outlets for students, staff and visitors.

Concierge Assistants provide support in our busy Hall Receptions by providing a friendly and efficient welcome to our students and commercial guests. Duties include checking-in guests, answering enquiries, using an accommodation database, monitoring fire panels, cleaning reception areas and undertaking general administration.

We are looking for a smart, enthusiastic and confident person with excellent customer service skills to join our team.

The position currently available is for 25 hours per week on a 52 week, open ended contract.

In return, we can offer you a supportive and friendly environment with lots of opportunity to learn and develop your personal and professional skills. Our benefits include:

- Good annual leave allowance - 34 days (inclusive of Bank Holidays & University closure days)
- Competitive pension schemes
- Fantastic range of sports and gym facilities with discounted rates for staff
- Great opportunities for CPD
- A range of childcare support initiatives and benefits including childcare vouchers, on-site nursery and holiday play schemes
- Family friendly inclusive employment policies
- Bupa Cash Plan (100 scheme)
- Employee Assistant Programme
- Season ticket loan scheme
- On campus parking with charging points for electric vehicles

Please follow the **link** **for more information