IT Support Engineer

6 days ago


Warwick, United Kingdom Circle Recruitment Full time

**2nd / 3rd Line IT Support Engineer**

**2nd / 3rd Line IT Support Engineer**, with strong InTune and SCCM experience in addition to general Windows Server Platforms and Active Directory knowledge is required by a leading worldwide manufacturer.

This is a role that provides constant in house training on new technologies along with continual development opportunities where you can have genuine input on how the business moves forwards embracing new technologies and their implementation.

**You must have the following experience**:

- Experience of working in a 2nd / 3rd line role
- Good knowledge of Windows 7 / 10 & Server Platforms
- Good knowledge of Active Directory
- Migration & Updating New Devices
- Intune/ MobileIron or Other MDM Platform
- Windows infrastructure administration (e.g. DNS, DHCP, Active Directory)
- SCCM
- Service Desk operation & administration

**Desirable Skills/ Knowledge**:

- Cloud (Azure/AWS)
- Cisco Networks
- Telephone systems

**Duties include**:

- Management and Implementation of back-ups
- Assist senior colleagues in the diagnosis & resolution of server & network faults
- Perform intermediate phone system administration tasks under guidance from senior colleagues
- Deployment and build of new build images using SCCM
- Handle escalated problems from 1st/2nd Line colleagues
- Escalate problems/business continuity events as appropriate to 3rd parties, senior colleagues and management

My client is looking to pay a starting salary of between £35,000 - £37,000 plus benefits.

Keywords: 2nd line / IT Support / Desktop Support / Windows / Service Desk/ InTune/ SCCM/ MDM/ ActiveDirectory


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