Head Receptionist

5 months ago


London, United Kingdom ABC Chambers Solutions Full time

11KBW is a leading set of barristers’ chambers renowned for the quality of their barristers and specialist advice and advocacy in Commercial, Employment, Media and Public Law. Chambers seeks an experienced receptionist to be responsible for the smooth running of reception, and the provision of a first-class, welcoming, professional receptionist service to clients and potential clients of Chambers and each member of Chambers, and to support the wider staff team.

11KBW is not only focused on providing the highest level of service to members and clients, for which they are recognised in the legal directories, but they are very active in ensuring that Chambers is a great place to work.

**Overview**

Chambers seeks an experienced receptionist to be responsible for the smooth running of reception, and the provision of a first-class, welcoming, professional receptionist service to clients and potential clients of Chambers and each member of Chambers, and to support the wider staff team.

**Key relationships**

Line Manager to Chambers’ other Receptionist.

Responsible to the Director of Finance & Administration.

**Key Responsibilities**

Reception management
- Supervising Chambers’ receptionists to ensure a first-class professional service
- Ensuring reception has cover during periods of annual leave or sick absence
- Line manager to Chambers’ other receptionist with overall responsibility for the running of Reception

Reception area
- Welcoming all visitors to Chambers
- Maintaining a tidy and orderly reception area which is always ready for use
- Receiving and signing for deliveries

Switchboard
- Answering in-coming calls and taking messages expeditiously and politely
- Maintaining telephone lists for all members of chambers and staff

Conferences and Seminars in Chambers
- Booking, setting up and clearing conference rooms
- Ordering catering where required
- Testing AV in each conference room and ensuring the smooth running of AV meetings

General Duties
- Organising all business travel
- Booking couriers, taxis and restaurants
- Maintaining appropriate crockery and catering supplies
- Liaising with Chambers’ cleaning company
- Reporting and following up on premises issues
- Assisting with general tasks, responsibilities and administration as and when required

**Person Specification**

**Other**
- Benefits (following successful completion of probationary period): private healthcare; life assurance; interest free season ticket loan; workplace pension scheme.
- Hours: Normal working hours are 8.30am - 5.30pm and 9am - 6pm (on rotation) Monday to Friday, with flexibility according to the needs of Chambers and Chambers’ events.
- Holiday: 20 days per year, plus bank holidays.
- Location: 11 King’s Bench Walk, Temple, London.
- Probationary period 6 months.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 1755


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