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Trade Counter

1 month ago

Doncaster, United Kingdom POSTIFY LIMITED Full time

**Warehouse / Trade Counter Assistant**

**£11.00 per hour, £19,448 per annum. 34 hours per week**

Our client is looking for a Warehouse / Trade Counter Assistant to help with the day to day running of their busy office.

This is an entry level position that has the potential for career progression through to department manager level.

**About Us**:
We are a family run business that prides itself on excellent customer service.

Our company has been established for over 10 years.

We supply heating and boiler servicing / repairs to businesses and individuals. We also supply spare parts for many manufacturers' products.

Our employees are our greatest asset, we offer excellent training and support to them from induction through to career development.

The right individual would be rewarded as they progressed through the company. For the right individual your hours can be discussed to make sure they fit round your family commitments.

We are currently going through an expansion process and are looking for the right individual to join us on our journey.

**About You**:

- You will display great attention to detail and have a willingness to get the job done
- You will be enthusiastic, professional, with excellent customer service skills
- You will have pride in your work
- You will have a confident telephone manner and will be able to work well within a team
- A basic knowledge of Microsoft Word or similar would be desirable but not
- essential, full training and support will be given
- You will have excellent attendance and timekeeping
- You will be reliable and hard working with a willingness to learn
- You will have excellent attention to detail

**Key requirements of the role**:

- Answering inbound calls to take customer enquiries and orders
- Preparing sales quotations. Working with invoices and receipts
- Ensuring timely delivery of products to customers
- Maintaining accurate component stock levels. Gathering and sorting data
- Assisting with reports and administrative duties
- Maintaining regular customer contact for sales support for spares and servicing
- Maintaining an active database of customer and contacts
- Scheduling and managing the work appointments
- Liaising with customers in relation to their orders
- Prepare and send all invoices ensuring prompt payments from customers
- Any other tasks for which they have been trained
- Pick and pack outgoing orders
- Attend to trade counter customers coming in through the trade
- Book in goods inwards

**Benefits Package**:

- Salary: £ 19,448 per annum with a review after 3 months
- Pension
- 28 days holiday (including bank holidays)
- Free onsite parking

**Hours of Work**:

- 34 hours per week (4 days mid-week and Saturday morning)
- Monday and Friday 09:00 to 17:00 with 30 minutes unpaid break
- Saturday morning 09:00 to 13:00
- Tuesday to Thursday hours as per Mon / Fri, but you can decide which day off to have in lieu of Saturday morning.

If you are interested in this exciting role with the opportunity to progress within our team, we would love to hear from you. Please send us your CV now

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