Health Care Assistant

5 months ago

Lancaster, United Kingdom Queen Square Medical Practice Full time

**Queen Square Medical Practice - Job Description POST TITLE**: Health Care Assistant Purpose: To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population Responsible to: Senior Practice Nurse (Clinically), Practice Manager and Director (Administratively) Grade: See Contract Hours: as per contract Job summary The post holder works under indirect supervision of the senior practice nurse and undertakes task and duties delegated by the senior practice nurse or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures while providing supervision to more junior staff. Key responsibilities Communication Communicate effectively with other team members Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Personal and people development Take responsibility for own developmental learning and performance, including participating in supervision Take responsibility for maintaining a record of own personal development Work with management on any new training requirements To recognise and understand the roles and responsibilities of individuals working in the primary health care team Be aware of the legal issues pertinent to the role of an HCA Health, safety and security Use the personal security systems within the workplace according to practice guidelines Identify the risks involved in work activities and undertake them in a way that manages the risks Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including: hand washing universal hygiene procedures collection and handling of laboratory specimens segregation and disposal of waste materials decontamination of instruments and clinical equipment reporting and treatment of sharps injuries dealing with blood and body fluid spillages Assist patients and colleagues in adopting sound infection control measures Understand and apply the principles of the cold chain Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Be aware of statutory child health procedures and statutory local guidance and referral criteria Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer monitor safely Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Act as a Chaperone for doctors/nurses colleagues as required Service improvement Be aware of and, if appropriate, assist in current clinical audit Work with colleagues in the team on the development of current and new services and other initiatives Maintain the notice board in the waiting room and promote good health with educational material Deal with requests from patients and clinical staff for health information leaflets Quality Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook Be able to manage your own time effectively Equality and diversity Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a chaperone Clinical skills health and well-being Undertake, record and follow guidelines for the tasks for which you have received appropriate training: Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations: blood pressure pulse rate and rhythm temperature height and weight - body mass index visual acuity venepuncture ECG glucose tolerance tests peak flow readings Prepare and maintain environments and equipment before, during and after patient care interventions Assist regulated professional while pa

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