Communications and Social Media Manager

1 month ago

Haywards Heath, United Kingdom First Recruitment Services Limited Full time

Communications and Social Media Manager

Permanent role Mon-Fri office hours 35 hours per week - would also consider part time hours of around 25 plus per week

Hybrid role office / home based

Haywards Heath office

**Salary**: £35000 per year for full time plus good company benefits - pro rata salary for part time

We are delighted to be working alongside our charity based client as they seek to recruit a Communications and Social Media Manager on a permanent basis. This client offers a highly rewarding place to work.

This role has a direct report to the CEO of the organisation and is a very exciting and rewarding opportunity.

**The role**:We're looking for a passionate and creative Communications and Social Media Manager to join our client at an exciting time in the charity's development.

You'll play a vital role in developing and delivering communications strategy, building online and social media presence and driving engagement, growth and understanding.

You'll lead in developing and maintaining relationships with the media, and work alongside the part-time graphic designer to develop materials that effectively communicate the messages of the charity

This is a new role within the organisation

You will need to have a knack for writing sharp copy, be highly organised, work well under pressure and meet deadlines, display a creative approach to problem-solving and be adept at using digital channels.

We are looking for someone who can drive and develop communications that are creative, clearly get messages across, and tell supporters' stories through written, visual and digital content that attracts and retains supporters.

**Responsibilities and duties**:Collaborate with the CEO and management team to implement an effective communications strategy aligned with the organisation's objectives that raises its profile and reaches new audiences.

Work with the team to establish future strategic goals and develop clear objectives and provide quarterly reports on key performance indicators

Manage and populate online and social media presence, strategically building engagement and growth

Develop communications with the media, stakeholders, and funders.

Strengthen connection with stakeholders and supporters, develop and track user journeys, and drive engagement in campaigns and events.

Oversee design within the charity - of the charity's reports, literature and presentations and ensure a consistent brand and tone of voice and compelling and impactful content and design, working with a freelance graphic designer on the design of onlineand printed output

Create, edit, format and publish engaging content across website, social media, annual reports, newsletters, and other material that communicates activities, results, products, and services

Seek opportunities to enhance the reputation of the charity and coordinate publicity events as required.

Communicate stories and results through creative ways from the charity's work that aligns with values and touches the hearts and minds of audiences.

Develop the charity's newsletters and mailouts of key messages to supporters and subscribers.

Schedule and run online social media events, eg Facebook/Instagram live sessions.

Create short clips, photo graphics, infographics, and informative videos for YouTube, LinkedIn, Instagram, Twitter, and Facebook.

Support the fundraising team in creating engaging fundraising content.

Deliver strategies to grow and improve the supporter base and donations.

**Essential competencies / skills required**:You are an experienced comms person who can strategically lead and develop communications and social media work

You are personable, with high levels of emotional intelligence, great listening skills and comfortable talking to people from all backgrounds.

You are an excellent relationship builder and collaborator and bring energy and motivation to inspire others to support the charity

You are systematic and analytical in your work - routinely running and interrogating reports to assess impact and improve performance.

You work well under pressure and can cope with the dynamics of a small charity.

You have strong organisational and project management skills and can manage competing priorities in a fast-paced environment.

**To succeed in this role, you will have**:Excellent writing skills - create great content, written and visual, and can adjust tone of voice for different audiences.

Strong experience in planning, implementing and evaluating social media campaigns

Strong experience in developing and implementing communications and social media strategies to improve visibility, and engagement and increase followers.

The ability to create compelling social media content to engage the core supporter base whilst being responsive to their needs.

Skills in the use of digital analytics tools such as Google Analytics and Hootsuite to measure and improve digital performance.

Skills in the use of Photoshop, Canva or other design programmes and experience in producing reports, leaflets, and different communications.

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

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