Senior Salesforce Administrator
2 weeks ago
**Vacancy No**
- VN243
**Location**
**Employment Type**
- Perm
**Basis**
**Fixed Term Duration**
**Overview**
- We are seeking a Senior Salesforce Administrator to join our team at Chambers and Partners.
This is a fantastic opportunity to provide support and technical direction for the Salesforce instance and related products (Pardot, Congasign, internal databases), and manage relationships with key stakeholders across all departments.
**Main Duties and Responsibilities**
- Own and execute the strategy and roadmap for Salesforce and Pardot to support the business vision and KPIs. Ensure benefits are clearly understood
- Foster and maintain exceptional stakeholder relationships, both with the business and technology, supported by exceptional communication.
- Own end-to-end delivery of platform enhancements, effectively managing dependencies, risks and issues.
- Work with Technology data teams to assess, plan and execute data integration needs.
- Work and manage 3rd party products and providers that integrate into the architecture
- Ensure the data integrity and hygiene across the platforms
- Prepare for upgrades and conduct regular internal system audits
- User management, training and creation of profiles, roles & record types
- Creation of workflows and automation to improve the user experience
- Provide Salesforce training and end-user support
**Skills and Experience**
- Certified as a Salesforce Advanced Administrator
- Able to work autonomously with mínimal direction
- Experience in developing processes and creating end-user documentation as well as experience in QA testing.
- Data literate, understanding how data can be structured and manipulated to enhance the commercial drivers and KPIs
**Person Specification**
- Organised and methodical
- Creative and strategic
- High level of accuracy and an eye for detail
- Strong communication skills (listening, written, verbal)
- Proactive self-starter who continuously seeks ways to improve
- Analytical mind-set, with passion for identifying issues and understanding ‘why’; able to turn findings into actions
**Benefits**
**Applications Close Date**
**Equal Opportunity Statement
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