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Credit Controller

4 months ago


Bristol, United Kingdom Acorn Recruitment Limited Full time

Acorn is seeking an experienced Credit Controller for their client based in Bristol. This is a permanent full time position offering a salary of between £28,000 to £31,000 per annum pro rata and will offer hybrid working, 3 days working from home and, 2 days from the office.

Responsibilities and accountabilities:

- Ensuring timely payment of debts in line with payment terms and collecting overdue debt
- Effectively and efficiently resolving customer queries; escalating complex queries as required
- Accurately recording any invoice disputes relating to outstanding debt
- Keeping debt collection process up to date; maintaining debt collection process manually where required
- Reducing debtor days
- Reconciling customer accounts
- Liaising with other departments where necessary to resolve queries
- Performing customer credit checks as per Group policy and maintaining customer credit limits
- Assisting in the preparation of the credit control / KPI report on a weekly basis

Technical skills and knowledge:

- AAT Level 2 desirable but not essential
- Knowledge of Small Claims procedures/possible Court visits
- Experienced in credit control
- Computer literate with knowledge of Sage Line 50 & Credit Hound (or similar)
- High standard of numeracy
- Ability to recognise potential risks and confidence to escalate
- Strong problem-solving and analytical abilities

Acorn by Synergie acts as an employment agency for permanent recruitment.