IT Assistant

Belmond, an iconic luxury hotel brand, is currently seeking an IT Assistant to join our team at The Cadogan, one of our renowned properties. As an IT Assistant, you will play a crucial role in ensuring the smooth running of our IT operations onsite, providing essential support to our team and guests.

In this dynamic role, you will report directly to our local IT Help Desk Manager and be responsible for a range of daily IT tasks. This will include assisting with hardware and software troubleshooting, setting up and maintaining computer systems, and providing technical support to staff and guests.

At Belmond, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. We are looking for a dedicated and self-driven individual who is passionate about technology and eager to provide the highest level of IT support.

If you have a strong technical background, excellent problem-solving skills, and a customer-centric attitude, we invite you to join our team at The Cadogan and be part of our commitment to excellence.

**Requirements**:
**To be successful in this role, you will need**:

- At least 2 years of experience in a similar IT support role
- A solid understanding of computer hardware and software systems
- Experience with troubleshooting common IT issues
- Knowledge of networking principles and protocols
- Excellent problem-solving and communication skills
- Ability to work well in a team and independently
- Customer service-oriented mindset
- Flexibility and adaptability to work in a fast-paced environment
- Relevant IT certifications are a plus
- Strong attention to detail
- Right to work in the UK

**Benefits**

**What We Offer**:

- Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
- 28 days holiday with increase after 2 years of service
- Beekeeping and Gardening teams
- 50% Food and Beverage discount in any outlet at any Belmond hotel
- Enhanced Pension scheme
- Interest free season ticket loan
- Summer and Christmas Staff events.
- Christmas gifts
- Meals on duty
- Life Assurance
- Uniform care

**Location**:

- United Kingdom, Chelsea

Department:

- Corporate Office & Business Support

Employment type:

- Full-time

**Experience**:

- Entry level