Customer Service Advisor
4 days ago
**WEEKEND CUSTOMER SERVICE ADVISOR**
**An exciting career opportunity has arisen for a Customer Service Advisor to join our WEEKEND team and be part of our online operation based in Biggleswade to help assist in the WEEKEND running of the customer services department.**
This is a fantastic opportunity to join an exciting division of a well-established business.
City Electrical Factors is a private limited company established in 1951 and is one of the UK’s leading Electrical Wholesalers. As well as 390 branches throughout the UK, the company also has branches in Australia, Canada, Spain, and the USA and is a constantly expanding worldwide business.
January 2015 City Electrical Factors launched our new On-line Website Division and re-located to our new purpose-built premises in Biggleswade January 2019.
**Hours of work will be Saturday and Sunday 9:00am - 5:00pm**
This position will be based at our facility in Biggleswade on the Stratton Business Park.
Responsibilities will include:
l Processing customer’s website placed orders.
l Processing internal CEF branches placed orders
l Processing customer backorders
l General office/Admin Work
Eventually the role will lead to
l Assisting customers when using our website
l Inbound and outbound calls to customers.
l Conversing with customers via on-line chat
Skills, Knowledge, Qualification and Experience
l Computer literate
l Previous experience in a Customer Services environment is preferred.
l Strong work ethic and initiative
Full training will be provided internally on our own in-house computer system.
**Hours of work will be Saturday and Sunday 9:00am - 5:00pm**
Successful applicants will need to be motivated, enthusiastic, and hard working with a positive and friendly attitude.
**Job Types**: Part-time, Permanent
Schedule:
- Weekends only
Ability to commute/relocate:
- Biggleswade: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer Service: 1 year (preferred)
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