Customer Service Assistant

2 weeks ago


Aberdeen, United Kingdom Hello Student Management Limited Full time

**Customer Service Assistant**

**Why join us?**
- 25 days holiday entitlement (pro rata for part time colleagues
- Have your birthday off
- 8% pension (7.5% employer / 0.5% employee) contribution
- SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments
- Access to Reward Gateway and enjoy discounts with a number of leading retailer
- Cycle 2 Work Scheme
- Service Award Scheme (one day per year up to 5 years’ service)

We’re Hello Student, part of the Empiric Student Property Group.

With over 9000 beds around the UK our properties are some of the best in the market and our friendly and approachable team get to know our students, so that we provide a more personal experience.

Be a part of that unforgettable service

We are only just getting started and we need great individuals to continue our success. You will work as part of a collaborative team that believes in respectfulness, supporting each other and most of all having FUN

**What will you do**:
**Provide GREAT customer service**:

- Provide a warm, welcoming environment to students, parents and visitors to your buildings
- Monitor the booking system and dealing with any follow up bookings

**Get Creative**:

- Assist with the marketing campaigns and lettings of the building and help with site viewings
- Supporting the management to organise social events for students

**Take Lead**:

- Collation, control and management of Purchase Orders and Invoices
- Establishing and developing working relationships with suppliers and contractors
- Working with University accommodation teams in ensuring a quality service to our clients.

**Qualifications and Experience**
- Experience of providing excellent customer service
- Experience of sales or increasing revenue in current or previous role is desirable
- Strong communication skills with the ability to adapt accordingly to the situation

working 24 hours per week, across 7 days from 8am-8pm



  • Aberdeen, United Kingdom Royal Voluntary Service Full time

    **Closing Date** 30 July 2023 **Date Posted** 03 July 2023 **Job Reference** VFBBJ3007/LB-J003332 **Location** Cornhill Rd, Aberdeen AB25 2ZH, UK **Sector** Catering & Hospitality Retail Customer Assistant (Part-Time) Aberdeen, Aberdeenshire Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a...


  • Aberdeen, United Kingdom Family Shopper Full time

    Evening and weekend assistant required for 15+hours per week. Thursday 4pm-9pm Friday 4pm-9pm Sunday 1pm - 6pm Sales Assistant Key activities and responsibilities: Customer acknowledgement when first entering the store and the provision of a level of service that customers value. Serving customers from the till points, being responsible for cash...


  • Aberdeen, United Kingdom Family Shopper Full time

    Evening and weekend assistant required for 15+hours per week. Thursday 4pm-9pm Friday 4pm-9pm Sunday 1pm - 6pm Sales Assistant Key activities and responsibilities: Customer acknowledgement when first entering the store and the provision of a level of service that customers value. Serving customers from the till points, being responsible for cash...


  • Aberdeen, Aberdeen City, United Kingdom WH Smith Full time

    Customer Service Assistant - M&S - Aberdeen HospitalContract Type: (Permanent/Temporary)Working hours: ( Full detail of workings hours)Our teams work hard to make customer and colleague journeys in life possible, we offer our amazing products to everyone on any of life's journeys. We are particularly proud of the great partnerships we have with M&S. As a...


  • Aberdeen, United Kingdom Royal Voluntary Service Full time

    **Closing Date** 31 July 2023 **Date Posted** 29 June 2023 **Job Reference** ELCCF3107/LB-J003329 **Location** Aberdeen AB25 2ZL, UK **Sector** Catering & Hospitality Retail Customer Assistant (Part-Time) Aberdeen Maternity Hospital, Aberdeen, Aberdeenshire Part-time / Permanent Overview Royal Voluntary Service hospital cafés, shops and trolleys...


  • Aberdeen, United Kingdom Family Shopper Full time

    Full time post 35+ hours per week 12pm-9pm shifts Sales Assistant Key activities and responsibilities: Customer acknowledgement when first entering the store and the provision of a level of service that customers value. Serving customers from the till points, being responsible for cash handling and card payments. Assisting stock control and management...


  • Aberdeen, United Kingdom Compass Group Full time

    **Customer Services Assistant -** - £11.44 per hour - Zero hour contract - 4 positions available We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a...


  • Aberdeen, United Kingdom Royal Voluntary Service Full time

    **Closing Date** 17 May 2024 **Date Posted** 18 April 2024 **Job Reference** KBGAU1705/LB/J003509 **Location** Aberdeen AB25 2ZL, UK **Sector** Catering & Hospitality Retail Customer Assistant Aberdeen, North East Scotland Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their...


  • Aberdeen, United Kingdom World Duty Free Group Full time

    Customer Assistant - Customer Service Advisor Location - Aberdeen Airport Pay - competitive hourly rate plus excellent benefits Contract - 37.5 hours per week, permanent, part time Working pattern - 5 out of 7 between the hours of 0400-2000 **Customer Service advisors** have a very exciting role to play in our stores, building rapport with our...


  • Aberdeen, United Kingdom World Duty Free Group Full time

    Customer Assistant - Customer Service Advisor Location - Aberdeen Airport Pay - competitive hourly rate plus excellent benefits Contract - 8-22 hours per week, permanent, part time Working pattern - 1 out of 7 or 3 out of 7 between the hours of 0400-2100 **Customer Service advisors** have a very exciting role to play in our stores, building rapport with...


  • Aberdeen, United Kingdom World Duty Free Group Full time

    **Customer Assistant - Customer Service Advisor** **Location **- Aberdeen **Pay **- competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) **Contract **- 16 hours per week, plus overtime, permanent, part time **Working pattern** - weekend shift pattern - between the hours of 0430 -...


  • Aberdeen, Aberdeen City, United Kingdom Family Shopper Full time

    Evening and weekend assistant required for 15+hours per week.Thursday 4pm-9pmFriday 4pm-9pmSunday 1pm - 6pmSales Assistant Key activities and responsibilities:Customer acknowledgement when first entering the store and the provision of a level of service that customers value.Serving customers from the till points, being responsible for cash handling and card...


  • Aberdeen, United Kingdom World Duty Free Full time

    Location: Aberdeen Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Fantastic benefits inc bonus scheme, wellbeing support (EAP), staff discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service Advisor Location - Aberdeen Airport Pay - competitive...


  • Aberdeen, United Kingdom World Duty Free Full time

    Location: Aberdeen Position: Part Time **Salary**: Competitive hourly rate Benefits: Fantastic benefits inc bonus scheme, wellbeing support (EAP), staff discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service Advisor Location - *Gatwick* Airport Pay - competitive...


  • Aberdeen, United Kingdom World Duty Free Full time

    Location: Aberdeen Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Fantastic benefits inc bonus scheme, wellbeing support (EAP), staff discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service Advisor Location - Aberdeen Airport Pay - competitive...


  • Aberdeen, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...


  • Aberdeen, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...


  • Aberdeen, United Kingdom Compass Group Full time

    **What we’ll give**: **Customer Services Assistant - Aberdeen Airport** - £11.20 per hour - Zero hour contract - 4 positions avail;able We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's,...


  • Aberdeen, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...


  • Aberdeen, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...