Head of Operations

5 months ago

Rotherham, United Kingdom BES Group Full time

**BES Asset Reliability, part of the BES Group are hiring a Head of Operations, Condition Monitoring to lead the team. We are an independent provider of reliability and condition based maintenance solutions, consultancy and training services and work closely with our customers to help them improve productivity and prolong the life of critical machinery, our aim is to become the stand out maintenance and reliability service provider in the UK.**

Reporting directly to the General Manager (Condition Monitoring), this role forms part of the sub-division leadership team and is a senior leadership role directly responsible for the leadership of the operations of UK Land Condition Monitoring. This sub-division consists of two separate legal entities.

Given the nature of the role you may be based from home but will be required to spend several days a week in the Rotherham office. You will also be required to travel between other BES Group office locations, customer offices and customer sites as required.

**What will I be doing?**

In this varied and exciting role, your primary purpose is to ensure all operational employees within the division conduct their days safely and professionally and to the complete satisfaction of our customers. Some of your other responsibilities will include:

- To ensure all engineers within the UK Land Condition Monitoring sub-division conduct their daily tasks safely and professionally and to the complete satisfaction of our customers.
- To provide day to day leadership and operational support to a number of operational unit leaders.
- To ensure direct (and indirect) reports within the UK Land Condition Monitoring team are motivated and engaged to deliver excellent customer service.
- To build strong relationships with your team to deliver the mission, vision and values of the BES Group and the Asset Reliability Division.
- To ensure customer demand is correctly planned, resourced (people, materials, equipment and transport) and delivered to the required cost, quality and timeline.
- Working with the Head of Operations (Marine), to ensure all marine customer demand is correctly resourced.
- To manage the working hours and patterns of the team which can cover normal business hours but can be at any time, including weekends and often at locations away from home including overseas.
- To develop and maintain positive and engaging relationships with our customers
- To drive service excellence

**What makes the BES Group a great place to work?**

We genuinely care. It’s basic, human instinct that runs through every person that works at BES Group. Knowing we always do the best job we can with absolutely no compromise means everything.

If you work for us, you will get the below and, so much more:

- Salary up to £65,000, dependent on experience
- Car cash allowance of £5000
- Company pension scheme (opt in or out)
- Discretionary annual company bonus and yearly salary review
- 25 days annual leave + bank holidays
- Option to buy and sell extra holidays
- Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts
- The support of a superb employee assistance programme
- Electric vehicle salary sacrifice scheme
- Opportunities to attend volunteer days
- Company contribution to charity fundraising you participate in; we want to support charities you are passionate about
- Employee Suggestion programme, because we value input from everyone in the BES Group
- A proven route into other great roles in our business - we’re growing fast which creates opportunities to accelerate your career

**What experience do I need?**

Our Leadership team consists of the best, highly skilled people, we want to encourage everyone to have the same attitude, aptitude and appetite for what we do.
- Able to demonstrate strong leadership and communication skills
- Experience of leading technical field force teams engaged in diverse operational activities
- Be able to communicate confidently and clearly to employees at all levels, including Senior Executive Teams
- Strong data skills - you will be required to discuss and understand this
- Proven experience of Profit and Loss management and an understanding of how this works
- Technical knowledge of condition based monitoring processes, methods and systems
- No restrictions to work in the UK or abroad
- Full UK driving Licence

We want to inspire everyone to see how important safety is and we expect the same from our people. And if you’re on the same page as us about that and you’ve got the right skills, experience and attitude, you’ll fit right in. Simple. We’re all about diversity and inclusion and that means we want our people to be themselves. We’re delighted to be an equal opportunities employer and that will never change

**BES Group, Your Safety, Our Focus

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