Supervisor
6 months ago
**About us**
Bath Potters Supplies Ltd. is a small business in RETAIL_CONSUMER_PRODUCTS in Radstock. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
**JOB DESCRIPTION**
**EXPECTATIONS**
- A proven sales record in equipment sales (Kilns & wheels etc.)
- Proven record in managing people and getting the best out of them
- Good understanding and experience of managing Health and Safety compliance
- Be able to heavy lift on a daily basis, and be happy to work in our warehouse preparing pallets for dispatch. (Forklift training will be provided)
- Computer literate and good understanding of systems and procedures
- 'Can do' atttitude and doing anything to help colleagues and customers
- Showing initiative during quieter times
- Accuracy and efficiency in trying to 'get as much done' as possible during each working day and ensuring all jobs are completed by the end of the shift
**MAIN DUTIES WOULD INCLUDE**:
- Managing/planning and prioritising all duties for staff for the day
- Answering of phone calls and all technical related queries in the shop/office and website
- Dealing with general enquiries/complaints and taking/advising on telephone orders
- Giving helpful and friendly advice to all customers in our shop.
- Good knowledge of kilns, wheels and equipment to advise to customers needs
- The role would report to the Directors of the company
**MINIMUM REQUIREMENTS**:
- Good understanding of Ceramic processes but not essential
- Good knowledge of kilns and wheels and be able to trouble shoot and identify any potential problems
- Confident in selling and talking about kilns and wheels
- Management experience of a team of up to 10 people
**Job Types**: Full-time, Permanent
**Salary**: £10.81-£11.13 per hour
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (required)
- Bar management: 1 year (required)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Radstock (required)
Ability to Relocate:
- Radstock: Relocate before starting work (required)
Work Location: In person
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