Repairs Customer Coordinator

6 months ago


Brent, United Kingdom 4Social Work and Public Sector Staffing Full time

Repairs Customer Coordination - Brent

£17.27 per hour

Contract - Full Time

Duties/Responsibilities:

- Relevant experience of working in a housing discipline and dealing with responsive repairs or similar
- Finds creative ways of delivering results which go beyond what is expected wherever possible.
- Problem solving and decision making - ability to deal with potentially complex situations within a busy workload, mitigate risks to customer and organisation, and achieve positive outcomes
- Flexible approach with the ability to respond effectively to changing circumstances.
- Evidence of continuing personal development
- Experience in busy customer service environment
- Experience in dealing with all levels of customer in sometimes difficult circumstances.
- Working knowledge of Northgate or other computerised housing package.
- IT literate with ability to use Microsoft Office Applications.

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

**Job Description



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