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Internal Delivery Administrator

7 months ago

Wimbledon, United Kingdom JJ Food Service Full time

To be considered for this position Internal Delivery Administrator you must be a current employee of JJ Food Service Ltd.

Group
Operations

Team
Wimbledon Delivery

Job Type
Full Time

Job Role
Delivery Administrator

Position
Wimbledon
- Delivery Administrator

Report To
Delivery Supervisor/Branch Manager/Transport Administration Manager

Reported From
N/A

Primary Responsibility
- Play a part within Delivery Team to ensure high standard of service is delivered when transporting products to customers
- Maintain excellent customer service, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.

List areas of daily and long-term responsibilities
- Prepare relevant documentation for the dispatch.
- Collecting and providing the accurate amount of money in accordance with payment terms and invoice adjustments from Drivers
- Count and process collected money from driver’s routes in a safe manner
- Report discrepancies immediately
- Identify counterfeit money
- Deal with personnel queries offering well-timed solutions to the Transport Team
- Liaise with other departments with day to day Transport issues
- Dealing with day to day Driver/Helper queries
- Answering and dealing with incoming calls
- Plan and organize all deliveries, working within necessary constraints of dates, routes, vehicle size, stock capacity etc.
- Ensure drivers are following routes according to company’s rules and procedures
- Distribute employee documentation in a timely manner and dispatch of routes to delivery personnel
- Ensure that the company internal/external customer care & equal opportunity policies are adhered to at all times
- Ensure compliance with policies and procedures for Health & Safety
- Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the department and JJ Food Service goals
- Seek to improve relations with regard to the provision of efficient communications to facilitate product development and issue management
- Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR)

Education
4 GCSE’s A-C including English and Mathematics or equivalent qualifications
Relevant work experience will be considered

Physical Requirements
**Lifting**: The job will involve manual handling (lifting or moving products or equipment). You will be provided with training to undertake manual handling safely, using the equipment provided where necessary.
**Physical requirements**: pushing, pulling the trolley to carry the above items occasionally.
**Equipment**: you will be trained to use appropriate equipment depending on the load you are required to lift.

**Skills**:

- Excellent communication and 'people skills'
- Excellent organizational and multi-tasking skills
- Attention to detail