Appointment Booker

2 weeks ago


Market Harborough, United Kingdom Vanilla Recruitment (UK) Ltd Full time

We're proud to be recruiting Appointment Bookers for a local client in Market Harborough to join them throughout a busy period and provide temporary cover for approximately 2-3 months.

**Applicants MUST be available immediately or within one weeks' notice.**

**Duties and responsibilities**:

- To answer the telephone promptly and deal with enquiries in a helpful and courteous manner
- Booking, cancelling, amending patients' appointments using the clinical software
- To maintain a good rapport/relationship between internal and external customers
- Being aware of the need to maintain confidentiality at all times regarding patients and staff
- Any other ad-hoc administrative duties as required

**Skills and experience required**:

- Excellent organisational abilities
- Strong IT skills and self-sufficiency using a range of software,with the ability to help others.
- Confident with all Microsoft software packages
- Ability to work on own initiative and as part of a team
- Keen eye for detail and able to multi-task proficiently

**Hours of work**:

- Full-time hours Monday to Friday between 8am and 6pm
- 8am start is essential
- Flexible to work between 37.5 - 45 hours
- Office-based

**Salary and benefits**:

- £10.12ph