Endoscopy Booking Clerk

3 weeks ago


Grantham, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

Start date will be on or after 1st April 2024

2x Posts available for Grantham Hospital

We are looking for 2x Booking Clerks at Grantham Hospital to cover the following hours
- 1x Monday 08:00-17:00, Thursday 09:00-18:00, Friday 08:00-17:00
1x Monday 09:0-18:00, Tuesday 08:00-17:00, Wednesday 08:00-17:00

Our JAG Accredited Endoscopy service at United Lincolnshire Hospitals NHS Trust is looking for enthusiastic and self-motivated Endoscopy Booking Clerks to pro-actively co-ordinate the admission of patients to the Endoscopy unit.

The booking clerk schedules the booking of procedures ensuring that an efficient, timely and patient focused service is provided, whilst ensuring that the clinical needs of patients are met in accordance with the current NHS timeframes.

The post holder should be proficient in the use of Microsoft Office packages. The ability to use a range of computer systems to collate information and escalate potential issues and problem areas. A knowledge of Care Flow is beneficial but not essential, as full training will be available.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

There may be occasions when there is a need to travel Trust Wide to cover other sites.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

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