Infrastructure Analyst

2 weeks ago


Liverpool, United Kingdom Reed Full time

Infrastructure Analyst
- Hybrid Working/Liverpool
- £38,000

A well known Housing Association group based in Liverpool is currently on the lookout for their next Infrastructure Analyst who will be play a key role with managing the IT Infrastructure such as hardware, software, security & network as well as the supportof services such as Azure IaaS services.

**Key duties and responsibilities**:

- Lead in the delivery of ICT infrastructure projects, ensuring the effective delivery of an excellent technical support service to both colleagues and customers
- Provide infrastructure support to core business systems, including Housing Management, Finance, SharePoint, and Office365/Azure and operating systems including Windows Sever (2016/2019).
- Ensure the security and integrity of all systems and data, responding to outages and other issues as required.
- Provide first and second line support to colleagues, customers, partners, and Board members to resolve complex/escalated technical issues
- Manage the Ubiquiti network switches, Cisco Meraki appliances. Administer remote access through Awingu.
- Implement and embed the ITIL framework principles across the team
- Manage the daily, weekly, and monthly back-up routines using Azure backup

**The following will be beneficial for the role**:

- Good all round knowledge of IT Infrastructure
- Experience in installing and configuring hardware and software and managing large scale projects.
- Experience in designing, configuring, and managing storage area networks.
- Considerable experience in wide area network management.
- Understanding of hybrid/cloud technology and Office 365.
- Azure resources and management: subscriptions, resource groups, VMs, storage accounts, vNets, private endpoints, recovery services vaults.

**Some of the benefits that come with this fantastic opportunity**:

- 30 days holiday, plus bank holidays (rising to 35 days with each year completed service)
- Birthday day off in addition to annual leave
- Other additional leave such as Graduation leave, Grandparents leave, child’s first day of school leave
- Company social events
- Flexible working/Agile working
- Pension Scheme
- Private healthcare plans



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