Team Leader- El/pl- Liverpool

5 months ago

Liverpool, United Kingdom Fletchers Solicitors Full time

**Team Leader
- EL/PL- Liverpool**

**Location: Liverpool/ Hybrid**

**Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team.**

The role will be to lead and develop the teams in line with company processes, standards, and strategy.

**About Fletchers Solicitors**:
Fletchers is a rapidly growing law firm specialising in personal injury and clinical negligence law. We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds & Southport, although many of our colleagues work from home as Fletchers offers Hybrid working. We offer a great work life balance, fabulous benefits, apprenticeships, and internal progression, around 10% of colleagues are currently working on apprenticeships or training contracts - more than ever before - and we are continuing to grow our L&D offering. We have a great culture and people that will support you and your goals.

**Main Responsibilities for the role**:

- Leading a team to maximise its objectives and deliver excellent standards of performance.
- Some aspects of people management for the team (with input from Heads of Department).
- Ensuring that the legal/technical elements of the case conduct processes are maintained to the highest standards of efficiency, integrity and customer care.
- Conducting technical file reviews and offering supervisory guidance/instruction.
- Knowledge sharing with the team by way of supervision, training and case clinics.
- Work in effective collaboration with other Team Leaders and Heads of Department to ensure standardisation of approach, learning and the smooth transition of cases and team working.
- The successful applicant will also have conduct of a of a diverse caseload of multi-track or intermediate track matters valued up to £100,000, including RTA, EL, PL and OL work and should have a proven track record of success in serious injury personal injury work.

**Accountable for**:

- Providing inspirational leadership to teams, including recruitment, motivation, training and supporting of team members.
- Ensuring the progression of all cases in the team up to the point of settlement.
- Ensuring the team provides outstanding service to customers.
- Ensuring the teams financial performance KPIs are delivered and maintained**.**
- Significant experience of handling serious injury claims and litigation experience.
- Sound knowledge of the CPR, litigation process and cost budgeting process.
- Experienced at dealing with a diverse range of liability scenarios including EL/PL as well as RTAs and multiple defendants.
- Proven KPIs in fees recovery, time recording and client care.
- Inspirational leader of people and teams.
- Excellent people and client care skills; a sensitive and professional approach always.
- Excellent oral and written communication skills.
- Self-motivated and proactive.
- A commercial approach to litigation and case progression.
- Willing to commit to achieving results and meeting deadlines.
- Flexible in working hours and able to travel.
- Good IT skills, especially in respect of Microsoft Office packages. Previous experience of Proclaim is preferable but not essential.
- Able to liaise and work well with other integral teams across the business.
- Excellent time management and organisation skills.
- A strong track record of thinking and acting commercially in a legal environment.
- Previous supervisory or management experience.
- Excellent attention to detail.
- A willingness to put forward ideas and to engage in brand development, networking events and marketing.

**Desirable qualifications, skills, and experience**:

- Experience of the Proclaim case manage system would be desirable.
- Driving licence.

**In return Fletchers can offer**:

- Competitive salary
- 35 hours working week
- 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some Dental, optical and other medical expenses
- Enhanced company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
- Monthly voucher awards

**So much has happened in the last year at Fletchers**:

- We became Fletchers Group following several acquisitions and have big plans for more growth.
- We offered legal colleagues more training contracts than ever before.
- Retained excellent rankings with both The Legal 500 and Chambers & Partners
- We opened 2 new office locations in Leeds and Liverpool (alongside Southport and Manchester)
- We launched our first ever Associate and Partner programmes for senior lawyers.
- We launched the Fletchers Foundation charity to support injured people.

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