Community Services Officer

2 weeks ago


North Somerset, United Kingdom North Somerset Council Full time

Job description

**Do you want to work in a place where you can promote reading for pleasure; or help at Lego and code clubs; and even sing at rhyme times for toddlers? Can you deliver excellent customer service and help people struggling in the digital world?**

**About the role**

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do. We offer great training and development opportunities, with supportive management.

The post holder will be based between For All Healthy Living Centre Library, Weston-super-Mare and Worle Library and Children’s Centre, Mendip Avenue. The post holder could also be asked to work in any other North Somerset library. The post is for 16 hours a week, to be worked on a fortnightly pattern as follows:
Week 1: Monday 9:30-1 (HLC), Wednesday 9-1 (HLC), Thursday 1-5 (HLC), Friday 12-5 (HLC)

Week 2: Monday 9:30-1 (HLC), Wednesday 9-1 (HLC), Thursday 1-5 (Winscombe), Saturday 9-1 (Worle)

**About you**

We are looking for enthusiastic, well-motivated people to provide a welcoming environment to our customers. You will be hard-working and receptive to change, with a wide general knowledge, an interest in books, and a digital curiosity. You’ll be capable of working alone as well as within a team, dealing with enquiries and requests, planning and delivering interactive activities, and promoting our services. You’ll be encouraging the love of reading through a range of promotional activities. Confidence in the use of digital technology is essential; as you will be helping customers to use our equipment and their own and get online.

**Our Benefits**

We offer an excellent benefits package to all our employees including:

- A Local Government Pension Scheme.
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work, childcare vouchers, and a range of benefits and discounts including staff discounts in gyms
- Generous annual leave
- Employee Assistance and support offering a variety of employee wellbeing services to support a healthy work/life balance and lifestyle.
- Optional pension enhancement through our Additional Voluntary Contribution scheme.

**Want to know more and apply?**

For an informal discussion, please contact **Charlotte Rumble, Community Services Supervisor **on **01934 426 649**.

**Anticipated interview date: Monday 03 July 2023



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