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Case Officer, South
4 months ago
Job title
Case Officer, South & West Yorkshire (Homebased)
Job reference
R17134-23
Date posted
30/08/2023
Application closing date
17/09/2023
Location
Yorkshire
Salary
£27,900 per annum pro rata
Package
Permanent. Full Time 35 hours per week. 28 days Annual Leave plus Bank Holidays, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Group Pension Plan, Cycle to Work Scheme, Charity Worker Discounts.
Contractual hours
31.5
Basis
Part time
Job category/type
Services - Welfare, Pensions and Grants
**Do you have experience in advisory, information, advocacy or guidance role supporting local communities?**
**Are you looking to take your career to the next level with one of the **country’s largest charity?**
**_ We want to hear from you_**
We have an exciting opportunity for a **Case Officer** to manage casework support, providing direct support, advice and guidance to beneficiaries on a varied aspects such as general health, social care employment, benefits, statutory support and housing.
In your role, you will assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs. You will develop creative solutions in response to identified beneficiary needs, drawing on inputs from volunteers and Legion members / branches.
In addition, you will:
- Develop and maintain a thorough and detailed understanding of direct Legion support services and support services provided by others (both statutory and non-statutory).
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in the Area to inform the commissioning of specialist services.
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary.
- Maintain an up-to-date knowledge of the statutory benefits
- Develop and take advantage of opportunities to reach beneficiaries in communities within the area, forging links and contacts with local organisations.
**The role is primarily homebased with occasional** **requirement to travel **South & West Yorkshire **depending on beneficiaries’ needs, training and meeting purposes.**
**_ For more detailed information about the role, please see Vacancy Information Pack attached to our direct advert._**
**Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.**
**Closing Date**: 17th September 2023
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
