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Dental Receptionist
7 days ago
**We are hiring**
**Days required - Mondays, Wednesdays and Thursdays 8:45am-5:15pm and Fridays 8:45am-4:15pm.**
**Free on street parking near by.**
**Notice periods taken into consideration.**
**Responsibilities**:
- Providing a high level of customer-focused service on telephone and in person in a compassionate and professional manner.
- Encouraging referrals and new patients.
- Welcoming the patients and visitors to the practice and recording the attendance using the dental software.
- Promptly deal with patient enquiries to a high level according to practice policies and protocols to ensure maximum utilisation of new patient appointments.
- Implementing recall system to ensure re-attendance of the maximum number of patients monthly.
- Reviewing the diary to follow-up patients who cancel, miss an appointment, whilst ensuring courtesy reminders are sent about upcoming appointments.
- Ensuring patient records and personal data are processed in accordance with the Data Protection Act, maintaining confidentiality and making sure records are available for each clinical session.
- Ensuring the reception area is clean, tidy, and well presented at all times to create a warm and welcoming environment.
- Managing immediate adherence to appointment times, and informing patients of any delay.
**If this sounds like this would suit you then please get in touch**
**Job Types**: Part-time, Permanent
**Salary**: £10.50-£11.50 per hour
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Application deadline: 11/03/2024
Expected start date: 18/03/2024
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