Client Assistant
4 weeks ago
**Overview**:
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Assistant.
As a Customer Assistant, you will be responsible for assisting an existing flow of clients in obtaining second charge loans and providing them with expert guidance throughout the process to completion.
**Responsibilities**:
- Guide clients through the second charge process, addressing any questions or concerns along the way through to completion.
- Assist the clients in obtaining various lender requirements, recording explanations for various scenarios, and assisting in resolving challenges along the way.
**Experience**:
- Previous experience in a customer service or administrative role, preferred in a lending environment.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent phone etiquette and communication skills
- Proficient in clerical duties and office procedures
**Salary**: From £28,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
Reference ID: Client Assistant
Expected start date: 15/04/2024
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