Client Assistant

4 weeks ago


Watford, United Kingdom Loans Warehouse Full time

**Overview**:
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Assistant.

As a Customer Assistant, you will be responsible for assisting an existing flow of clients in obtaining second charge loans and providing them with expert guidance throughout the process to completion.

**Responsibilities**:

- Guide clients through the second charge process, addressing any questions or concerns along the way through to completion.
- Assist the clients in obtaining various lender requirements, recording explanations for various scenarios, and assisting in resolving challenges along the way.

**Experience**:

- Previous experience in a customer service or administrative role, preferred in a lending environment.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent phone etiquette and communication skills
- Proficient in clerical duties and office procedures

**Salary**: From £28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free flu jabs
- Free parking
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

Reference ID: Client Assistant
Expected start date: 15/04/2024



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