Client Services Executive

5 months ago

London, United Kingdom Hamilton Mercer Full time

**About Hamilton Mercer**

Hamilton Mercer is a leading provider of learning and development solutions. We were founded in 2007 and specialise in customer service training and personal development courses. Our clients span all sectors and include high-end fashion labels, charities, government agencies, technology and software houses, and global pharmaceuticals companies.

As a small-but-growing entrepreneurial team, we’re passionate about innovation, improvement and building relationships.

**Job Summary**

We are currently seeking a Multi-Skilled Client Services Executive to assist managing the end-to-end process and daily operations of organising our training projects.

The successful applicant will serve as a point of contact for our clients. Therefore, they must be adaptable, diplomatic and an embodiment of the service culture we promote.

**Key Responsibilities**
- Role modelling exceptional standards of customer service and time management.
- Screening telephone calls into the organisation, handling client queries, and occasionally handling client enquiries.
- Administration: managing training projects within our CRM system to ensure deadlines are met.
- Administration: setting up conference calls within Microsoft Outlook between clients and our Director of Learning and Performance.
- Administration: data entry of new enquiries / bookings onto our CRM.

**Your Capabilities / Strengths**
- A natural relationship builder who understands the corporate environment and is comfortable working with senior people within organisations.
- A great details person who follows processes closely and devises even better and more efficient ways of working.
- A highly skilled and adept organiser who enjoys setting goals and juggles many projects and tasks at once, while remaining cool and calm in a high-pressure environment.
- A passion for pleasing clients, learning new skills and self development.
- Excellent computer literacy, including very good knowledge of the Microsoft Office suite of software - especially Outlook, Word and Excel.
- A brand ambassador, who can actively and enthusiastically promote a company and its services.

**Other Job Titles**

Office Administrator | Client Services Executive | Office Manager | Administrator | Operations Coordinator | PA | Secretary | Customer Service | Project | Coordinator | Logistics | Senior Receptionist

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, N12 9RT: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Client Services Executive

    6 months ago

    London, United Kingdom Give A Grad A Go Full time

    A brilliant starting salary of £30,000 - £35,000 dependent on experience - Travel allowances - Amazing career development opportunities **Company Profile - FMCG / Coffee Wholesaler** **Job Description - Client Services Executive** Are you excited by the challenge of connecting with clients, building relationships and developing opportunities? Would you...

  • Client Services Executive

    5 months ago

    London, United Kingdom Delectus Partners Full time

    Delectus Partners London, United KingdomPosted 4 hours ago Hybrid Permanent Competitive Base, Bonus and Benefits - Leading UK Investment Manager seeks a client services executive to join one of their established and dedicated teams. Leading UK investment manager seeks a client services executive to join one of their established and dedicated teams. This is...

  • Client Services Executive

    6 months ago

    London, United Kingdom Polaris Full time

    Client Services Executive London POLARIS is a leading SEO agency specialising in SEO campaigns and consultancy. We partner with global brands that need a trusted, experienced partner to drive their SEO strategies forward. Clients include Dune London, Sodexo, Thomson Reuters, and Mars. Client Services Executive - Role Overview The Client Services Executive...

  • Client Services Executive

    6 months ago

    London, United Kingdom CMC Markets Full time

    We are currently searching for a Client Service Executive to join our Client Management team in London. - Within the role you will be responsible with dealing with daily queries from our retail clients on a variety of investments such as CFD's, Spread betting and Shares. Full training provided to give you the skills required to successfully navigate our...

  • Client Services Executive

    6 months ago

    London, United Kingdom Next15 Full time

    oneninefive is a B2B demand generation specialist that help global enterprise technology brands fuel their sales pipeline through content-led demand generation tactics. We've joined forces with Agent3 Group with London, Manchester, New York, and San Francisco. **Role overview** As oneninefive continues to expand, we're on the lookout for a Client Services...

  • Client Services Officer

    6 months ago

    London, United Kingdom Client Server Full time

    Client Services Officer London onsite to £55k Do you have excellent client facing communication and relationship building skills combined with a strong interest in financial markets and an academic record of achievement? You could be progressing your career as a Client Services Officer at a global eTrading company. As a Client Services Officer you'll be the...

  • Client Services Executive

    7 months ago

    London, United Kingdom Charles Russell Speechlys Full time

    Location London Category Contract type Permanent - Full Time Salary Competitive Working hours Full time **Client Services Executive**:

  • Client Service Executive

    6 months ago

    London, United Kingdom KANTAR Full time

    Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally...

  • Executive Director, Parks and Visitor Services

    6 months ago

    London, United Kingdom Executive Full time

    Parks and Visitor Services Division Executive Director, Parks and Visitor Services DBCA0210419 PSCA, Class 2, $196,891 plus 11% Superannuation THIS IS A 5-YEAR, FULL-TIME SENIOR EXECUTIVE SERVICE (SES) POSITION APPLICATIONS FOR THIS POSITION CLOSE AT MIDDAY ON FRIDAY, 10 NOVEMBER 2023 About DBCA and Parks and Wildlife Service: The Parks and...

  • Client Services Executive

    6 months ago

    London, United Kingdom 808 Group Full time

    **Role**: In-Life Client Services Executive **Team**: Client Services **Type**:Permanent **Salary**:Base £35k-38K. Discretionary bonus circa 10% per annum In-Office: Three days per week (A Monday or Friday each week) ***The Company** Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer...

  • Client Services Executive

    6 months ago

    London, United Kingdom Kaplan International Full time

    **Client Services Executive** **Reference number**: JR238581 **Location**:Hybrid working - home and our office based in Hammersmith, London **Working pattern**: Full Time, 37.5 hours per week **Contract Type**:Permanent **Number of roles**:1 **Salary**: £25,000 - £26,000 per annum plus bonus We are looking for a Client Services Executive to join our...

  • Client Services Executive

    5 months ago

    London, United Kingdom Kaplan International Full time

    **Client Services Executive** **Reference number**: JR238581 **Location**:Hybrid working - home and our office based in Hammersmith, London **Working pattern**: Full Time, 37.5 hours per week **Contract Type**:Permanent **Number of roles**:1 **Salary**: £25,000 - £26,000 per annum plus bonus We are looking for a Client Services Executive to join our...

  • Client Service Executive

    6 months ago

    London, United Kingdom Chubb Full time

    **Client Service Executive - Global Services** Are you interested in working for one of the world’s largest property & casualty insurers with excellent employee benefits and offices in 54 countries? Do you already have some insurance experience & you're looking for your next challenge? If you are seeking a role where you manage a variety of internal...

  • Client Services Executive

    2 days ago

    London, United Kingdom Career Legal Full time

    Client Executive (12-Month Fixed Term Contract)A market-leading alternative legal services provider within a very prestigious international law firm are looking for an experienced Client Executive to join their team for a 12 month FTC. This role will directly contribute to the growth and development of the firms’ thriving business. The team operates across...

  • Client Services Executive

    2 days ago

    London, United Kingdom Career Legal Full time

    Client Executive (12-Month Fixed Term Contract)A market-leading alternative legal services provider within a very prestigious international law firm are looking for an experienced Client Executive to join their team for a 12 month FTC. This role will directly contribute to the growth and development of the firms’ thriving business. The team operates across...

  • Client Services Executive

    6 hours ago

    London, United Kingdom Career Legal Full time

    Job Description Client Executive (12-Month Fixed Term Contract) A market-leading alternative legal services provider within a very prestigious international law firm are looking for an experienced Client Executive to join their team for a 12 month FTC. This role will directly contribute to the growth and development of the firms’ thriving business. The...

  • Client Service Executive

    5 months ago

    London, United Kingdom Rathbones Full time

    A rewarding place to work. At Rathbones, We invest in everyone's tomorrow - that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. **Reports To**: Financial Planning Support Manager **Contract Length**: 15...

  • Client Services Executive

    6 months ago

    London, United Kingdom KANTAR Full time

    Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally...

  • Client Services Executive

    1 month ago

    London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    Job DescriptionWe are seeking a highly skilled Client Services Executive to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to clients through various channels, including live chat, email, and...

  • Client Services Executive

    6 months ago

    London, United Kingdom Whalar Full time

    **Job Title**: Executive, Client Services **Work Location**: London (Hybrid with 2 days in the office) **Start Date**: ASAP Recently named one of WorkLife's 50 Best Places to Work and one of Fast Company's Most Innovative Companies, Whalar is a leading global Creator Company. Whalar empowers creators, brands, and platforms to tap new areas of innovation...