General Practitioner Assistant

7 months ago

Royal Tunbridge Wells, United Kingdom Kingswood Surgery Full time

**Clinical Coder Job description & person specification**

**Job Title**

General Practitioner Assistant (admin)

**Line Manager**

**Accountable to**

**Hours per week**

37.5hrs per week

**Job Summary**

To be responsible for the read-coding of relevant information into the patient’s electronic healthcare records on EMIS Web clinical system, adhering to the practice coding policy. In addition, the post-holder will also support the multi-disciplinary team, providing administrative support as required, in line with the needs of the practice.

**Mission Statement**
- Our goal is to be a patient-centred practice, committed to the provision of high quality care by focusing and delivering effectively to the needs of our community, within a positive working environment.
- Our ambition is to develop ourselves at an individual and practice level; working with other agencies and professionals to improve the quality of life and care for our patients.
- Our desire is to ensure that Kingswood Surgery enjoys a positive reputation as a great place to work for our staff; a good practice by our patients and a forward-thinking practice amongst our peers.
- Our reward comes from knowing that we have been able deliver the best service possible from the resources allocated to us, as we strive to make a difference in our community.

**Primary Responsibilities**

The following are the core responsibilities of the clinical coder. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

- Accurately read-coding data on EMIS Web into the patient record
- Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions
- Input and extract data as required to support practice reports
- File and store records as required
- Photocopy documentation as required
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
- Input data into the patient’s healthcare records as necessary
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Summarising and tagging new patients notes
- Support all clinical staff with general administrative tasks as requested

**Secondary Responsibilities**

In addition to the primary responsibilities, the clinical coder may be requested to:

- Review and update the practice coding policy as required (in conjunction with the line manager (Becky Hutchinson)
- Partake in audit as directed by the audit lead.

The person specification for this role is detailed page 4.

**Generic Responsibilities**

All staff at Kingswood Surgery have a duty to conform to the following:
**Equality, Diversity & Inclusion**

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

**Safety, Health, Environment and Fire (SHEF)**

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

**Confidentiality**

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

**Quality & Continuous Improvement (CI)**

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous imp

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