![Marha](https://media.trabajo.org/img/noimg.jpg)
Floor Staff and Bar Staff
3 months ago
Marha is a shisha lounge in Bradford. We are professional, agile, and our goal is to provide quality customer service to our customers.
Job Description: We are seeking enthusiastic and customer-oriented individuals to join our team as Waiters/Waitresses at our lounge. As a Waiter/Waitress, you will play a vital role in ensuring a seamless dining experience for our guests. Your exceptional service and attention to detail will contribute to creating a welcoming and enjoyable atmosphere for all patrons.
**Responsibilities**:
Serve food and beverages to guests in a timely and efficient manner, ensuring proper presentation and garnishing.
Provide attentive and personalized service to address guests' inquiries, special requests, and dietary restrictions.
Monitor guest satisfaction and promptly address any concerns or issues to ensure a positive dining experience.
Maintain a clean and organized work station, including tables, chairs, and dining areas.
Collaborate with other team members, such as kitchen staff and hosts/hostesses, to ensure smooth operations and exceptional service.
Assist with setting up tables, arranging decorations, and preparing the dining area for service.
**Requirements**:
Proven experience as a waiter/waitress or in a customer service role is preferred but not required.
Excellent communication and interpersonal skills to engage with guests in a friendly and professional manner.
Strong attention to detail to accurately record orders and serve food and beverages with precision.
Ability to multitask and work efficiently in a fast-paced environment.
Outstanding time management and organizational skills to prioritize tasks effectively.
Flexibility to work evenings, weekends, and holidays based on the lounges schedule.
A positive and friendly demeanor, with a genuine passion for providing exceptional customer service.
Please note that this job description is a general outline of responsibilities and tasks and does not encompass every aspect of the position.
**Job Types**: Part-time, Full-time
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Every weekend
- Weekend availability
Work Location: In person
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