Home Based Customer Service
2 weeks ago
The Virtual Call-Centre operates Monday to Friday between the hours of 8.00am and 6.15pm
As a remote Customer Services Advisor, you will provide front line support to customers and clients by providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner.
You will deal with enquiries and requests in a courteous manner, aiming to resolve the enquiry and provide an excellent level of service.
Required:
- Demonstrates the competencies for the role
- Experience of working in a customer focused environment
- Excellent telephone manner
- Good verbal and written communication skills
- Previous experience of working to targets
- Ability to work under pressure in a scheduled environment
Preferred:
- Good keyboard skills
- Experience in the financial sector
- Call centre experience
**Benefits**:
- Discretionary bonus - Pension - 25 days' holiday (pro rata) in addition to bank holidays - Life Assurance - Income Protection - Retail and cinema discounts - A chance to win a Premium Award every quarter (£500 voucher) - 24/7 access to Employee Assistance Programme - Mental Health First Aiders
IT equipment and full training is provided - APPLY TODAY
Tate is acting as an Employment Business in relation to this vacancy.
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