Teaching, Learning and Student Experience Assistant

6 months ago

Manchester, United Kingdom The University of Manchester Full time

Applications are invited for the post of Teaching Learning and Student Experience (TLSE) Assistant, within the Student Support and Wellbeing team in the School of Medical Sciences.

You will provide administrative support to the team for matters relating to student support, including acting as the first point of contact. You will play an active role in fostering a student-centred culture in all aspects of the student journey, including in relation to student record and student systems maintenance and all School based processes. You will support a culture of excellent service provision and continuous improvement, placing the student experience at the heart of what we do with support for a single Professional Services (PS) team working flexibly across organisational boundaries.

Anyone wishing to work in a busy and challenging environment is encouraged to apply. You will possess excellent organisational skills, oral and written communication skills with the ability to communicate effectively and sensitively. You will be self-motivated, able to demonstrate a flexible approach to work and be able to work independently and to show initiative and have the ability to adapt to constantly changing challenges and provide creative solutions. You will be used to meeting deadlines using judgement to prioritise competing demands. You will have the ability to work extremely accurately with a high volume of complex and detailed data and maintain excellent standards of accuracy under pressure. In addition, you will have excellent IT skills and be proficient in the use of Microsoft Word and Excel.

**What you will get in return**:

- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working - you can find out more here

Hybrid working arrangements may be considered.

Any CV’s submitted by a recruitment agency will be considered a gift.

**Enquiries about the vacancy, shortlisting and interviews**:
**Name**:Lynsey McVey

**General enquiries**:
**Technical support**:
Please see the link below for the Further Particulars document which contains the person specification criteria.

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