Customer Service Advisor no Remote Working

2 months ago


York, United Kingdom OMRAX LTD Full time

Monitor and resolve customer returns, cases, and claims according to company and marketplace processes
- Ensuring all selling channels and marketplaces uphold our Five Star Rating and Top Seller Status
- Liaising with couriers and using online portals to arrange deliveries, collections and resolve queries
- Overseeing various Marketplaces, monitoring the account health and responding professionally to customers' feedback/reviews.

**Experience, attributes & skills sought**:
**Job Types**: Part time ,Contract

**You will be based at pocklington (**YO42 1NR**) therefore it is essential that you have your own transport.**

**Job Types**: Part-time, Permanent
Part-time hours: 25/30 per week

**Salary**: £13,000.00-£15,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- York: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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