Customer Service Advisor Work From Home

3 weeks ago


Manchester, United Kingdom The Recruitment Co Full time

**Customer Service Advisor (6 month temporary assignment)**
**Fully Remote**
**35 hours per week**
**£11.81 per hour**
**Start Date: 16.01.23**
**Current Operating Hours: Monday - Thursday 8am-6pm, Friday 8am-5.30pm (occasional morning Saturday**
**9am-12pm)**

The Recruitment Co are currently recruiting for a well known Financial Services Company.
We're keen to speak with experienced customer service advisors that have experience of
end to end query resolution, however applicants of all customer service experience will be considered.

**What You'll Be Doing**

As a Customer Service Advisor, you'll be on the front line in a fast-paced environment having
great conversations with our clients' customers about their accounts.
Day to day:
? Having positive conversations with our clients customers about varying financial
products
? Identifying additional products and services they may be able to offer, such as
financial planning for the future, in order to best support our clients customers
? First point of contact for complaints resolution
? Identifying and supporting customers who may have vulnerabilities
Who will you be?
? Have a desire to deliver positive customer outcomes
? Have strong communication skills
? Are able to work as part of a positive and high energy team
? Enthusiasm to develop in role capabilities and new skills
check and a Criminal Background Check

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.



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