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Captain

4 months ago

London, United Kingdom Food Labs Asda Park Royal Full time

LKN Markets is bringing the nation’s favourite brands to life behind a supermarket counter like never before. We are cooking up a storm with your national favourite food brands prepared as Food for now, Food for later and Food for delivery.

Working from within Asda Superstores, our exciting and innovative kiosks are becoming a show stopper and we need your help to keep growing.

Are you passionate about a career in food retail services? Are you looking to grow, succeed and be part of a family? Then read on to discover more about our Captain/ Team Leader opportunities.

**The Role**

At LKN Markets, Captains/ Team Leaders are at the forefront of the business. You are the link between the customers, the Creator's (team members) and the rest of the organisation.

We are looking for passionate people who can act as ambassadors for the brands that we represent through a commitment to providing the highest possible level of quality in our product and service to our customers.

You will be the first point of contact for your team and will need to set a positive example to your team members through a dedication to high standards of food preparation, safety, cleanliness and customer service.

Your day to day duties will include but not be limited to
- Multi-site management of Food Labs sites Park Royal and Colindale, majority of your time will be spent in Park Royal
- Ensuring standard operating procedures are completed to a high standard
- Plan and manage team rotas
- Responding to customer needs on a timely basis
- Food preparation in a timely manner, adhering to food standards and protocols
- Monitoring key performance indicators
- Ensure we are maintaining a clean, friendly and enjoyable environment to work in
- Training, hiring and management of team members (our Creators)
- Merchandising, restocking and inventory management
- Opening and closing procedures
- Management of stock deliveries
- Management of the Customer incident and risk log
- Develop a complete understanding of the menu items
- Managing site spend on controllable expenses including labour, stock, packaging and consumables.
- Accountable for food and quality standards through audits
- Assisting Customers using POS if required

Job descriptions will grow and develop as both you and the business do, but we will give you all the support you need to succeed.

Note: You will need to pass a Food Safety Level 3 eCourse, which we will provide, as you settle in to your role.

**About You**

We are seeking fun and friendly people with lots of ambition and drive to be part of the future of food. Honesty and integrity are key values that LKN Markets looks for.

A willingness to grow and learn is essential as a Captain as well. We want to help you to succeed and fulfil your ambitions.

Other characteristics we look for
Previous food industry experience is required
- Good spoken English
- Great communication skills
- Problem solving and decision making skills
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or bank holidays
- Passionate, strong communication skills and works well as part of a team
- Willingness to lead by example and get involved in the day to day operations
- Confident, with a customer first view to running a site
- Commercial with the ability to meet targets, manage cost base and implement control mechanisms

**The Benefits**

We believe in sharing goals and successes both individually and as an organisation. Your long term growth is at the forefront of our thoughts and there are plenty of career advancement opportunities.

In addition we provide the following to our Team Leaders
£11.50 per hour
- Paid overtime
- Great training and development with opportunities to progress within the organisiation
- Pro-rated holidays
- Full-time and part time positions (No zero hours) flex contracts

For those that really excel there are opportunities to grow with the business. We like to promote from within and if you show you have that something special, the sky's the limit

INDQS