Sanctuary Support Worker

2 weeks ago


Swansea, United Kingdom Hafal Full time

The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate,
dynamic mental health related support to clients accessing Adferiad Recovery’s Swansea Sanctuary
Service.

**Responsibilities:
- Provide direct support to individuals suffering with various levels of mental illness accessing

the Sanctuary.
- Facilitate practical interventions such as meals, beverages, washing facilities, emergency

clothing etc.
- Identify appropriate services and resources based on the individual’s presenting needs and

make appropriate referrals and or signposting.
- Encourage and support clients to access appropriate services and resources as required.
- Ensure all individuals accessing the Sanctuary are assisted in line with Adferiad Recovery’s

Recovery Plan.
- Provide an out of hours, non-accommodation-based service offering support between the

hours of 18:00 to 03:00, 7 days per week, 365 days per year.
- Support the needs of adults (aged over 17 years and 9 months) who are in, at the risk of, or at

the point of a social/emotional crisis within the Swansea Bay University Health Board area.
- Enable individuals to self-manage and find their own solutions to their own crisis in a non
- judgemental, empathetic, and respectful way.
- Provide somewhere to turn to for people (and those who have relationships with those)

experiencing social/emotional crisis, anxiety, panic attacks, depression and/or having suicidal
thoughts.
- Provide a safe space for individuals to de-escalate and be supported in a relaxed, welcoming

environment either in a 1-1 setting or an informal group/social setting.
- Facilitate a communal area where individuals can relax, engage in activities, read a book etc.

either on their own or in the company of others.
- Provide 1-1 support sessions focusing on the presenting cause to help the individual find a

way to recover/de-escalate from their immediate cause of crisis.
- Support individuals in developing a short-term recovery plan for the proceeding

hours/days/weeks.
- Develop an individual’s resilience through techniques to better self-manage their crisis.
- Liaise where appropriate with relevant persons/organisations where individuals can receive

further interventions if needed after the point of de-escalation.
- Contribute to monitoring and evaluation processes to ensure the service is effective,

accountable, and able to promptly identify concerns, taking advice and action to swiftly
address them.
- Transporting clients accessing the Sanctuary as appropriate.
- Participate in the on-call rota which includes weekends and public holidays.
- Ensure corporate policies, procedures and processes are always followed and adhered to.
- Ensuring service user feedback in the form of compliment, comments and complaints are

encouraged and recorded appropriately.
- Encourage membership of Hafal
- To have commitment to and demonstrate an undertaking of equality of opportunity and its

relevance to different sectors within the community.
- Must demonstrate empathy towards Adferiad Recovery’s beneficiaries.
- To carry out all other tasks commensurate with the role.

**This list of duties is not exhaustive and serves only to highlight the main requirements of**

**the post holder. The line manager may stipulate other reasonable requirements and**
**projects commensurate with the general profile and grade of the post. The job**

**Essential Desirable**

**Method of**
**Assessment**

**Qualifications:
There are no specific qualifications needed for
this role, however any of the following
qualifications would demonstrate appropriate
competence for the post:

- NVQ competencies

in Health & Social
Level 3
- Accredited Peer

Support Worker
training
- Mental Health

First Aid
Safeguarding
(Adults) Level 2
Application

**Experience:
- Previous experience of one of the following:
- Experience of providing care and support

services to people with serious mental
illness.
- Experience of providing care and support

services within a social care setting.
- Lived experience of mental health.
- Significant experience of caring for
- someone using mental health services.- Previous experience or knowledge of
- Mental Health Crisis Interventions.- Previous experience of working within

multi-disciplinary settings.
- Experience of using a range of self
- management or recovery tools and
technique.
- Experience of providing

de-escalation techniques

Application
Interview

**Skills:
- Must have excellent communication skills

(written, verbal and non-verbal).
- Must have well developed inter-personal

skills and the ability to relate to service
users in a non-judgemental manner.
- Must be able to work evenings, weekends,

and unsocial hours in line with service
requirements.
- Ability to work flexibly and adapt to change.
- Must be proficient in all Microsoft

packages; a good level of general IT skills is
essential.
- Welsh language skills

desirable
Application
Interview
- Must be abl



  • Swansea, United Kingdom Adferiad Recovery Full time

    **Sanctuary Support Worker** Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Sanctuary Support Worker** Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Sanctuary Support Worker** Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Sanctuary Support Worker** Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Sanctuary Support Worker** Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Contract**: Permanent, 15 or 22.5 hours per week. **Salary**: £11.00 per hour **Based in**: Llansamlet, Swansea. **Applications close**: 2nd of January 2023 The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery’s Swansea...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Contract**: Permanent, 15 or 22.5 hours per week. **Salary**: £22,387.61 per annum **Based in**: Llansamlet, Swansea The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery’s Swansea Sanctuary Service. As a member of the team,...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Contract**: Permanent, 7.5 hour and 22.5 hour contracts available **Salary**: £22,387.61 per annum (pro rata) **Based in**: Llansamlet, Swansea and Neath Port Talbot sites The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery’s...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Contract**: Permanent, 15 or 22.5 hours per week. **Salary**: £11.00 per hour **Based in**: Llansamlet, Swansea. **Applications close**: 2nd of January 2023 The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery’s Swansea...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Contract**: Permanent, 15 hour and 22.5 hour contracts available **Salary**: £22,387.61 per annum (pro rata) **Based in**: Llansamlet, Swansea and Neath Port Talbot sites The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery’s...


  • Swansea, City and County of Swansea, United Kingdom Adferiad Recovery Full time

    Sanctuary Support WorkerAdferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and...


  • Swansea, United Kingdom Adferiad Recovery Full time

    **Contract**: Permanent, 4 x 22.5 hour contracts available **Salary**: £22,387.61 per annum **Based in**: Llansamlet, Swansea The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery’s Swansea Sanctuary Service. As a member of the...


  • Swansea, City and County of Swansea, United Kingdom Adferiad Recovery Full time

    Contract: Permanent, 7.5 hour and 22.5 hour contracts availableSalary: £22,387.61 per annum (pro rata)Based in: Llansamlet, Swansea and Neath Port Talbot sitesThe Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery's Swansea Sanctuary...


  • Swansea, United Kingdom Adferiad Recovery Full time

    Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to...


  • Swansea, United Kingdom Adferiad Recovery Full time

    Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to...


  • Swansea, City and County of Swansea, United Kingdom Adferiad Recovery Full time

    Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to...


  • Swansea, United Kingdom Adferiad Recovery Full time

    Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services – and to...


  • Swansea, City and County of Swansea, United Kingdom Adferiad Recovery Full time

    Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services – and to...


  • Swansea, City and County of Swansea, United Kingdom Adferiad Recovery Full time

    Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services – and to...

  • Support Worker

    7 days ago


    Swansea, United Kingdom Walsingham Support Full time

    Do you want to finish your day knowing you've made a genuine difference to someone's life? You can as a Support Worker working at Walsingham Support. If you want the satisfaction of helping our disabled service users live rewarding and fulfilled lives in their own homes, then we want to hear from you. This is a wonderfully varied role where you will build...