Floor Housekeeper

**About us**

Royala Care Ltd is a small business in Benfleet. We are agile and professional.

Title: Housekeeper Reporting to: Home Manager (or Senior Housekeeper) Purpose of Role: To maintain a high standard of cleanliness and hygiene within the Home and ensure that there is an adequate supply of clean linen, towels and Residents’ personal clothing. Participate in the delivery of kind care through supporting Carers in providing Person Centred Care.

Role Profile - Housekeeper

Person Specification Essential Desirable Evidence Qualifications and Knowledge NVQ Level 2 Cleaning or willingness to work towards NVQ Level 2 Cleaning Application Form Interview Certificates Skills Verbal and written communication Time Management Attention to detail IT skills Numeracy Application Form Interview Assessment References Experience Working as part of a team in a busy people focused environment.

Experience of working within schedules and following written instructions.

Self-AwarenessConscientious - Wishing to do one’s work well and thoroughly
- Diligent - industrious and rigorous in making things happen.
- Self-aware - regulates own performance through self-assessment, and can reflect and learn.
- Recognises and understands personal emotions and how they affect relationships and loyalty with and from others.
- Self-confident - with an eye for detail Regulation
- Thinks before acting - able to suspend judgment until sure of position and actions
- Has trustworthiness and integrity - (one’s moral compass) on which they are guided and will act.
- Organised - whilst open to change.
- Intolerant of poor quality and poor performance and acts quickly, yet with sensitivity to remedy.
- Committed - to people, their role and their Home with expertise in developing/recognising talent
- Action oriented and hands-on.

Internal motivationDriven - to ensure own home is best in class, excellent / outstanding
- Supportive - selflessly give time to help others achieve their best.Curious - in learning of self and others.
- Self-motivated - a self-starter with a strong drive to achieve.
- Tenacious - determined and strong minded, following through to ensure effective delivery
- Resilient - is able to withstand difficult conditions and situations, remaining strong and an example to others EmpathyUnderstanding - of the emotional makeup of other people.
- Dedicated - to recruiting and developing the best teams and relationshipsSensitive - to cross-cultural communities and issues
- Warm, engaging, kind and empathetic with a passion for Resident care and quality of life
- Grateful - is thankful, gracious and celebratory of others achievements Social Skills
- Builds networks - Manages relationships, especially in the community and with commissioners and professional partners.
- Effective leadership - encouraging change, is persuasive, hard-working,
- Communicator - a problem solver with positive mind set, leading by example and through effective, simple and clear communication.

**Responsibilities**:

- Clean and maintain all areas of the house.
- Vacuum, sweep, mop, and dust all areas of the house.
- Wash dishes, windows, and walls.
- Organise and store supplies in designated areas.
- Maintain a safe and sanitary environment.
- Follow instructions from the homeowner or manager regarding specific cleaning tasks.
- Perform light maintenance tasks as needed.

**Job Types**: Part-time, Permanent, Temporary contract
Contract length: 12 months
Part-time hours: 37.5 per week

**Salary**: £10.00-£11.00 per hour

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Benfleet: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person