Retail Supervisor

2 weeks ago

South Kensington, United Kingdom Imperial College London Full time

Are you an individual who is:

- Passionate about customer service?
- An enthusiastic and motivational leader?
- Knowledgeable of retail trends?
- A stickler for quality and standards?
- Experienced in retail?

If you answered ‘yes’ to all the above, then we want to hear from you

We are currently looking for an experienced Retail Supervisor to join our busy Commercial Services retail team and help us deliver our ambitious and exciting plans

The post-holder will be expected to assist the Retail Manager and Assistant Retail Manager in managing the Union’s retail outlets and online shop, which sell a variety of branded and non-branded goods including food-to-go, drinks, snacks & confectionary, clothes, stationery, electronic goods, and gifts.

**Duties and responsibilities**:

- To assist the Retail Manager and Retail Assistant Manager in overseeing all operational aspects of the Union’s Retail Trade provision
- To provide leadership and support to the retail team, including assisting with staff training and dealing with performance issues
- To ensure a culture of customer service excellence
- To purchase stock for the outlets, as directed by the Retail Manager, and liaise with suppliers as necessary
- To ensure all standard operational procedures are carried out and accurate administrative records are held for audit purposes
- To maintain housekeeping, merchandise presentation, stock replenishment and ticketing standards to the highest level
- To organise staffing levels, within the agreed budget, as directed by the Retail Manager
- To ensure effective stock management and stock control processes are carried out
- To open/close the retail units as directed
- To always ensure the security of stock and keys
- To ensure Health & Safety procedures are adhered to all times

**Essential requirements**:

- Demonstrable record of leading, motivating, and supervising staff to achieve excellent results.
- A record of working with and forging successful partnerships with a range of stakeholders.
- Experience of stock ordering through external suppliers to cover peak trading.
Knowledge
- Knowledge of analyzing and interpreting budgeting information to ensure compliance with financial constraints.
- Knowledge of Health & Safety legislation.
- An understanding of retail trends and changing nature of the retail market.
Skills & Abilities
- Ability to use own initiative with limited supervision, to deal with problems which may hinder the delivery of an effective service.
- Competent user of IT, including spreadsheets, Microsoft Office and E-commerce.
- Excellent analytical and numeracy skills with regards to accuracy and attention to detail.
- Sound working knowledge of EPOS systems including stock control and budgeting.
- Excellent communication skills, with the ability to relate to people at all levels.
- Sound judgment and ability to handle competing priorities.
- A confident, resourceful, and creative individual who can operate in a challenging environment.

**Further information**:
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.

Closing date **29th May 2023**.
Interviews will be expected to take place week commencing **6th and 7th June 2023**.

**Documents**:

- Retail Supervisor.pdf

  • Reservation Supervisor

    1 month ago

    South Kensington, United Kingdom Penna For Imperial College Full time

    With access to circa 800 bedrooms in South Kensington, over 100 conference/meeting venues in central London, and a premium summer school hosting 500 students annually, Commercial Operations generates valuable income for Imperial to supplement its core activities. We are seeking a highly motivated Reservations Supervisor to join the Commercial Operations...

  • Visitor Services Supervisor

    1 hour ago

    Ayr, South Ayrshire, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Visitor Services Supervisor - Retail & Admissions Organisation: The National Trust for Scotland Location: Robert Burns Birthplace Museum, Alloway, Ayr, KA7 4PQ KEY RESPONSIBILITIES AND ACCOUNTABILITIES Supervising/undertaking the day-to-day operation of the property and environs to ensure an excellent customer/visitor experience. This includes...

  • Retail Shop Supervisor

    3 weeks ago

    South Kesteven, Lincolnshire, United Kingdom Sweaty Betty Full time

    Retail Supervisor - Kingston - 22 hours per week As a Supervisor in a Sweaty Betty store, you will support the team to live by the SB values and act as the go-to person in the absence of your manager. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security. As a lover of SB, you help...

  • Reservations Supervisor

    1 month ago

    North Kensington, United Kingdom AJ Catering Staff Full time

    We are currently looking for a Hotel Reservations Supervisor to join our team in South Kensington on a temporary basis from April - October 2024 Salary: £37,977 annually Purpose of the Post The Reservations Supervisor will be responsible for optimising bookings and occupancy for Commercial Summer Lettings (CSL). To manage the temporary reservations team...

  • Reservations Supervisor

    3 weeks ago

    North Kensington, United Kingdom AJ Catering Staff Full time

    We are currently looking for a Hotel Reservations Supervisor to join our team in South Kensington on a temporary basis from April - October 2024Salary:£37,977 annuallyPurpose of the PostThe Reservations Supervisor will be responsible for optimising bookings and occupancy for Commercial Summer Lettings (CSL). To manage the temporary reservations team in...

  • Maintenance Supervisor

    3 weeks ago

    Barnsley, South Yorkshire, United Kingdom HVAC Total FM Recruitment Full time

    Role: Maintenance Supervisor Sector: Retail Distribution Shift Pattern: 5 out of 7Are you an experienced lead engineer, looking to progress into your next role?Do you want to work for a global leading retailer, with great options for progression?If you're looking to take on a new challenge please apply with your CV. Benefits of the Maintenance...

  • Mechanical Supervisor

    2 weeks ago

    Kensington, Merseyside, United Kingdom NRL Full time

    NRL are currently recruiting a Mechanical Supervisor for a site based in Kensington, London. Start Date: ASAP Duration: Ongoing Requirements: SSSTS/SMSTS and CSCS/JIB Project: Mixed redevelopment - retail, offices and entertainment hubs Working Hours: 7.30am-5pm Mon-Thur 7.30am-4.30pm Fri Potential weekend work - confirmed on site Rates of Pay:...

  • Maintenance Supervisor

    2 weeks ago

    Barnsley, South Yorkshire, United Kingdom HVAC Recruitment Full time

    Role: Maintenance Supervisor Sector: Retail Distribution Shift Pattern: 5 out of 7 Are you an experienced lead engineer, looking to progress into your next role? Do you want to work for a global leading retailer, with great options for progression? If you're looking to take on a new challenge please apply with your CV. Benefits of the Maintenance...

  • Electrical Maintenance and Facilities Supervisor

    1 month ago

    Kensington, Merseyside, United Kingdom PDA Search and Selection Ltd Full time

    Job Title: Electrical Supervisor 63 per annum (includes on-call, LWA) , Company Van, Pension, BUPA Healthcare, 33 days holiday. Hours: 40 hours per week (Monday to Friday) We are advertising this Electrical Supervisor role on behalf of our client ‘City Facilities Management’. City has a unique business model and for over 30 years has provided...

  • Mechanical Supervisor

    2 weeks ago

    Kensington, Merseyside, United Kingdom NRL Full time

    NRL are currently recruiting a Mechanical Supervisor for a site based in Kensington, London. Start Date: ASAP Duration: Ongoing SSSTS/SMSTS and CSCS/JIB Project: Mixed redevelopment - retail, offices and entertainment hubs 5 hours Mon-Fri - £30 The NRL Group connect global engineering companies with the right people to bring their projects to...

  • Maintenance Supervisor

    2 weeks ago

    Barnsley, South Yorkshire, United Kingdom HVAC Recruitment Full time

    Role: Maintenance Supervisor Sector: Retail Distribution Shift Pattern: 5 out of 7 Benefits of the Maintenance Supervisor: Competitive salary of £44,800 Private medical cover Access to additional training excellent progression opportunities The Maintenance Supervisor will be responsible for: Supervision of a team of 6 multiskilled engineers Management...

  • Retail/Catering Supervisor

    3 weeks ago

    South Queensferry, Edinburgh, United Kingdom Sodexo Group Full time

    We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career...

  • Sia Door Supervisor

    2 weeks ago

    South West London, United Kingdom Fortis Services Ltd Full time

    **immediate starts available** **Must be able to work Friday's and Saturday's!** Fortis Services Ltd are looking for door supervisors to work in venue's around the South and West London area. Immediate start available. £12ph PAYE - Monthly pay £13ph Self employed with valid UTR - Fortnightly pay Must - Have experience within the door supervisor role -...

  • Retail/Events Senior Supervisor

    3 weeks ago

    South Queensferry, United Kingdom Sodexo Full time

    Job Introduction We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We have a need for outstanding customer focused individuals to join a world leading food and facilities management company, which can...

  • Retail/Events Senior Supervisor

    2 weeks ago

    South Queensferry, United Kingdom Sodexo Remote Work Freelance Full time

    We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We have a need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career...

  • Casual Restaurant Bar Supervisor

    7 days ago

    Windsor, Berkshire, South East, United Kingdom Royal Windsor Racecourse Full time

    The Royal Windsor Racecourse are looking for a motivated, forward thinking, driven Bar Supervisor to work in their prestigious fine dining 1866 restaurant for all Racing events.You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Restaurant Bar Supervisor Responsibilities: -Reporting to the...

  • Temporary Store Supervisor

    2 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom Retail Human Resources plc Full time

    This is for a vacancy in our Wishaw Store. You will assist the Store Manager/Assistant Manager in maximising business profitability by optimising sales opportunities whilst working within planned costs. To assist in the day to day operation of the store, and to deliver excellent customer service through staff training and personal example. Deputise for the...

  • Retail/Events Senior Supervisor

    3 weeks ago

    South Queensferry, Edinburgh, United Kingdom Sodexo Group Full time

    We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career...

  • Valet Supervisor

    3 weeks ago

    Hamilton, South Lanarkshire, United Kingdom Vertu Motors group Full time

    Macklin Motors Toyota Hamilton As one of the largest Motor Retailer in the UK Vertu Motors' continued success is based on strong performance, growth and leadership. Our Mission Statement "To deliver an outstanding customer motoring experience through honesty and trust" is central to the role of any role in our business, ensuring our customers receive...

  • Shop Supervisor

    4 weeks ago

    South London, United Kingdom Wandsworth Oasis Full time

    **Shop Supervisor** **Role Profile** Background Wandsworth Oasis raises funds for HIV support, prevention and awareness raising projects across South West London. Unlike most other charity shops, where the income generated in the retail shops is unrestricted funding for the parent charity, Wandsworth Oasis operates more like a Trust or Foundation....