People Business Partner

5 months ago

England, United Kingdom Splendid Hospitality Group Full time

Splendid Hospitality Group is one of the UKs fastest growing privately-owned hotel groups. As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family. Our vision is to create extraordinary experiences, positively impact lives, and get better every day - it’s the ‘Splendid Hospitality Way’ which is our way of looking after everybody to help them succeed, have fun and keep guests and our Splendid team members happy.

(£35,000 per annum + Car Allowance)

Splendid Hospitality Group is one of the UKs fastest growing privately-owned hotel groups. As a family run business, people are at the very heart of its success, a place where everyone becomes part of the splendid family. Splendid Hospitality Group has designed, built, and now operate an impressive portfolio of 23 properties, from independent hotels to major brands including IHG, Accor and Hilton. We have been creating extraordinary experiences in the hospitality industry for over 20 years, and our portfolio continues to grow.

Due to internal progression, we now have an exciting opportunity become available. We are looking for a People Business Partner. This role will report to our Senior People Business Partner and together will be responsible for the day-to-day people support for 21 of our non - luxury hotels.

**What We Offer**

We want our family members to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we all create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

- Apprentiship programmes available.
- Learning and Development Opportunities available through our Leadership Development Programme.
- Heavily discounted hotel stays and food & beverage discounts.
- 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid.
- 33 holiday days
- Automatic Enrolment into a workplace pension scheme
- Wagestream - Stream up to 50% pay as it is earned and set automatic savings to support your financial wellbeing.

**About Us**

Our success lies amongst the strengths and skills of the dedicated and professional people we employ. From our senior team right across all of our hotels, everyone is committed to The Splendid Hospitality Way, delivering genuine service to create those extraordinary experiences. The team offers a wealth of experience across a variety of talents ensuring that the group is well positioned to achieve its vision to be a Centre of Global Excellence for hospitality.

**Role in our Family**

This is a hands-on role which will assist the Senior People Business Partner in supporting Cluster General Managers, General Managers, Hotel Managers & heads of department to ensure that there is support with all people related matters. Below is an outline of what is involved:

- First contact for Employee Relations advice for hotels, dealing and supporting with low/medium risk cases.
- Delivering and/or supporting disciplinary, grievance, flexible working or other people related type meetings.
- Helping to interpret Splendid Policies and Procedures to hotel managers.
- Mediate, Coach & provide support with performance related issues.
- Support the opening process of any new properties that may be introduced to the portfolio.
- To support with priority project work such as Onboarding & Induction plans, L&D offering, Benefits and Compensation and many more exciting projects in the pipeline and some really exciting work to be done and lots of experience to be gained
- Regular auditing of Right to Work and People compliance checks.
- Coordinate and support with any employee engagement activities or recognition events.
- Recruitment Support - To help managers and talent team with the recruitment of new family members.
- To support any L&D interventions required.
- Support the hotels and liaise with the payroll team regarding any pay queries.
- Administrative tasks such as salary increase letters and variation to contract letters, issuing of different contract types. Preparation of disciplinary & grievance outcome letters etc.
- Minimum 2 years’ HR experience working in a People Team function, preferably in Hospitality sector.
- CIPD Level 3 (Minimum)
- Preferably experienced in working in hotel operations.
- Balanced & fair approach.
- Excellent relationship builder - trust and support are key in this role.
- Able to adapt quickly and can react to moving priorities.
- Can work well under pressure and can handle and prioritise workload.
- Able to identify other strengths and weaknesses and can change approach depending on varying skill sets of fellow colleagues and managers.
- Willing to be flexible and get involved when times are tough. A real tea

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