Hire Controller
2 weeks ago
Join Our Team as a Hire Controller and Nail Your Career
Greenplant Ltd have an excellent reputation for quality and service. This is achieved by a well-motivated and dedicated workforce, who are committed to providing high-quality customer service.
Are you a meticulous multitasker with a knack for customer service? We're looking for a Hire Controller for our High Wycombe branch to be the backbone of our Plant Hire company, ensuring our customers get the right tools at the right time
As our Hire Controller, you'll be at the forefront of our operations, managing the rental process from start to finish with precision and care. Your responsibilities will include:
- Coordinating plant and tool rentals, from initial customer inquiries to equipment returns, ensuring a seamless and efficient process.
- Providing friendly and knowledgeable assistance to customers, helping them select the right tools for their projects and offering guidance on usage and safety.
- Keeping meticulous records of tool availability, reservations, and schedules to ensure our fleet is always up-to-date and in top condition.
- Collaborating closely with our workshop to ensure tools are inspected, serviced, and ready for hire, maintaining our high standards of quality and reliability.
- Addressing any customer concerns or issues promptly and professionally, ensuring their satisfaction and fostering long-term relationships.
**Requirements**:
- Previous experience in hire control, customer service, or a related field, preferably within the tool or equipment rental industry.
- Strong organizational skills and attention to detail, with the ability to juggle multiple tasks and priorities effectively.
- Excellent communication and interpersonal skills, with a friendly and helpful demeanour.
- A willing to learn and grow with us. A ‘can do’ attitude, geared towards customer service.
- A proactive and solution-oriented approach, with a commitment to delivering exceptional service to our customers.
Perks:
- Competitive salary and benefits package
- Opportunities for advancement and professional development.
- A supportive and collaborative work environment where your contributions are valued and recognized.
- The chance to work with a diverse range of customers and tools, keeping each day exciting and rewarding.
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 03/05/2024
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