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Audio Typist Administrator

5 months ago

Bristol, United Kingdom Fitzgerald HR Full time

**A bit about us**

We’re a fast-growing, full-service HR Consultancy that puts people and their career development at the core of everything we do. If you’re looking for a career and not just a job, you’re in the right place.

Our people are based throughout England (mainly in the South East and South West), and we operate a hybrid working model that enables each of us to work from home and across flexible working locations to meet our individual needs as well as those of the business and our clients.

Working for us involves partnering with a wide variety of interesting organisations as well as your internal colleagues who have a wealth of knowledge and experience to share. One of our guiding principles is that **we’re all in this together**. We all support one another and work closely together to deliver exceptional outcomes for our clients that make us proud.

**About the role**

In this role, you will provide an efficient and high-quality notetaking and transcription service by attending formal meetings or through audio typing, predominantly within our ER service stream. This will involve working with our ER team to record accurate meeting notes or produce audio transcripts for our ER casework which often involves complex and sensitive conversations (disciplinaries, grievances, investigations, bullying and harassment etc.).

**Key responsibilities include**:

- Producing accurate transcripts for the HR Services team through audio and copy-typing of pre-recorded formal HR meetings.
- Attending virtual and face-to-face formal HR meetings as a notetaker to ensure accurate notes are captured.
- Issuing transcripts and meeting notes to internal team members and clients.
- General notetaking for internal meetings, recruitment interviews and focus groups, ensuring accurate notes and actions for team members are recorded and distributed.
- Compose, modify, and proofread meeting notes and transcripts, ensuring all documentation is in the correct brand format and of high quality.
- Format and edit documents and reports to a client ready standard.
- Diary management for the HR Services team.

**About you**

You will have previous experience notetaking within a professional environment and have a proven experience producing accurate and high-quality transcripts using both audio and copy typing. In addition to this, you will have the following:
**Essential**
- Proven experience in copy and audio typing and transcribing
- A minimum typing speed of 80wpm
- Excellent spelling and grammar skills
- Possess excellent phone etiquette
- Excellent written and spoken English, with experience in drafting detailed and accurate transcriptions
- Comfortable using a range of IT, digital and online systems, and tools
- Ability to work to deadlines and understand the importance of doing so
- Ability to work independently on assignments as well as accept direction on given assignments
- Proficient with Microsoft Outlook, Excel, and Word to at least an intermediate level
- Willingness to travel when required

**Desirable**
- A full clean UK driving licence
- Experience in note taking and transcribing employee relations HR interviews/investigations and familiarity with language used within HR meetings is advantageous

**The benefits**

We truly believe that the range of experience diversity brings is an asset to our business, and we want to create an inclusive, welcoming environment for all who work at Fitzgerald HR. We understand that everyone has different career aspirations and commitments outside of work, and we support these by providing our employees with a healthy work-life balance as well as the following benefits.
- 29 days holiday (plus bank holidays)
- 4% employer pension contributions (4% minimum employee contribution)
- Employee Assistance Programme
- Shopping discounts platform and flu vaccinations
- Technology and cycle-to-work salary sacrifice schemes
- Monthly homeworking allowance and all equipment provided
- Employee reward vouchers
- Opportunities for development and progression
- Career development - as well as all the learning you’ll get on the job, we’ll work with you to explore your individual career goals
- An opportunity to be part of a progressive and growing business
- A hugely supportive and friendly team
- Paid for social events and virtual get-togethers

**How to apply**

**Words from our team**

“The team are all lovely, intelligent and supportive. The culture is fantastic and collaborative working is encouraged. The management team is very caring. The work is varied, and exposure is great.”

“The team are fantastic, the hybrid working model is great, and the variety of work is brilliant for personal development”.