Streetworks Compliance Inspector

3 weeks ago

East London, United Kingdom CATCH22 CHARITY Full time

MAIN PURPOSE OF THE JOB

1. As an Inspector Streetworks Compliance within the Network Management Team, to operationally provide high quality inspection, recording and reporting on statutory undertakers works, Council promoted works, their contractors and highways activity organisers, so as to ensure compliance with conditions stipulated in permissions for these works, or activities (including events) taking place on the borough’s public highway network, ensuring works are carried out in safe manner and complies with legislative requirements

2. To provide to validate the accuracy of Permit Condition data as supplied by the works promoter and carry out performance monitoring as required under the legislation, providing accurate and concise documentary evidence (including photographs) for reinstatement defects, Fixed Penalty Notices, FPNs and s74 performance.

3. To ensure the income from potential charges and fines for utility works is effectively recovered through a thorough inspection regime.

4. To establish and maintain excellent relationships with key internal and external stakeholders that facilitates the work of the services provided and enhances the Council’s reputation, including representing the Council at national and regional forums.

DUTIES & RESPONSIBILITIES

Customer Focus

1. To positively engage with, listen to and communicate effectively with all our customers and stakeholders.

2. To ensure that areas of work responsible for maintain a focus on customer needs/demands and expectations providing a high quality of service.

3. To work with colleagues to deal effectively and tactfully with customer complaints and reports about issues concerning the public highway environment ensuring that all matters are investigated and dealt with in an appropriate manner. Leadership and Management

4. To promote a customer-centric culture through exemplar behaviour in accordance the Council’s TOWER values and behaviours.

5. To work together with 1) colleagues across the Service and Group, 2) external works and activities promoters, agencies and service users to develop strong working relationships.

6. To promote and comply with the Council’s Equal Opportunities Policy and the principles of equality and valuing diversity and ensure that all forms of discrimination in employment and service provision are eliminated. Communications

7. To promote and raise the profile of the Highways & Transportation Service and the Network Management Group and the range of services it provides.

8. To contribute to the effective liaison, communication and the sharing of data between external and internal partners, organisations and networks to create opportunities and monitor cross-cutting projects and programmes so appropriate adjustments can be made to keep projects and programmes on track.

EXPERIANCE

Good understanding of contemporary policy, legislation and practice relating to network management, highways, highways licensing and traffic management

Understanding of the structure and workings of local government and other agencies involved in highways and traffic management services

Understanding of Health and Safety Legislation and the requirements in connection with works on the highway

Qualifications & Experience

Relevant New Roads and Street Works qualification

Incorporated membership of a relevant professional body, or institute

Experience of supervising and motivating staff to achieve high standards
- Experience of managing and working with multi-disciplinary professionals to coordinate works and activities on the highway
- Experience of working with the public

**Job Types**: Full-time, Temp to perm
Contract length: 7 months

**Salary**: From £19.00 per hour

**Experience**:

- Streetworks Compliance Inspector: 4 years (required)
- contemporary policy,: 4 years (required)

Work Location: In person

Reference ID: RQ909280

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