Patch Administrator

**The role**
Patch Administrator Exeter Office, 35 hours per week. Permanent There is more to the RCN than you might think. We’re a trade union with a membership of close to half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyerstogether we are so much more. We couldn’t do what we do without our people. We're accredited with Investors in People Gold Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As a Patch Administrator you’ll use your positive attitude and your administrative skills to support the regional patch teams. It's a job full of possibilities and you will be involved in administrative support to specific regional Senior RCN Officers and RCN Officers and liaising with external partners, such as NHS Trusts, in organising representational meetings for our members. You’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members. We'll look to you to deliver excellent customer service consistently on the various channels that members are able to contact us. It's a great way to build on your skills and experience and develop your potential.
**The person**
As a Patch Administrator, your role will have a great deal of variety of tasks to complete on a day to day basis, involving both internal and external stakeholders. You will be a key member of the team and the first point of contact to help support our membership. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. Our pay is highly competitive with annual leave up to 32 days plus bank holidays. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. Many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. We offer generous maternity, adoption, paternity, and shared parental leave packages. We are currently trialling a blended office and home working system to empower our people to do their best work recognising that, to give our best, we must be able to balance the demands of work and home.
**Contact details and timescales**
Job Reference: RCN02234