Customer Service/admin

Suply2trade are a growing Trade Counter Business we have 5 branches and are growing our portfolio. With our recent growth we have a position available for Customer Service / Admin in our Stoke Head Office and the role is as follows.

Key Responsibilities:
Answering telephone calls and greeting customers

Building Customer relations and rapport

Providing customer support by assisting customers with any queries / issues they have on a daily basis. this includes inquiries about products, orders, returns and complaints.

Using in - house computer systems

Other duties the company may reasonably require.

Key Skills:
A good attention to detail.

A confident telephone manner.

Strong customer service skills.

A keenness to learn about products.

A confident and outgoing personality

Strong IT skills

The ability to work in a busy environment.

Strong organisational skills.

And the ability to be flexible due to the variation in responsibilities the job role requires.

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burslem, ST6 2EB: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: Customer Services / Admin