Customer Assistant

5 months ago

Antrim, United Kingdom M&S Full time

**Summary**

Customer Assistant - Backstage - Newtownbreda 23hrs permanent

(Due to operational requirements, this role is suitable for 18 years and over)
**All the details**

Customer Assistant - Backstage - Newtownbreda 23hrs permanent

(Due to operational requirements, this role is suitable for 18 years and over)

Tuesday 18:00 - 00:00

Thursday 18:00 - 00:00

Friday 18:00 - 00:00

Saturday 18:00 - 00:00

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    4 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Newtownbreda - 12 hrs temporary **All the details** Customer Assistant - Foods - Newtownbreda - 12 hrs temporary Sunday: 14:00 - 18:00 Thursday: 14:00 - 18:00 Saturday: 14:00 - 18:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Backstage - Newtownbreda 22.5 Hours Permanent **All the details** Customer Assistant - Backstage - Newtownbreda 22.5 Hours Permanent Mon 09.00 - 17.00 Tues 09.00 - 17.00 Sat 09.00 - 17.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant

    4 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Newtownbreda 12 hrs Temporary **All the details** Customer Assistant - Foods - Newtownbreda 12 hrs Temporary Sunday 14:00 - 18:00 Friday 14:00 - 18:00 Saturday 14:00 - 18:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Clothing & Home - Newtownbreda 12 Hours Temporary **All the details** Customer Assistant - Clothing & Home - Newtownbreda 12 Hours Temporary Mon 17.00 - 21.00 Tues 17.00 - 21.00 Sat 17.00 - 21.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Visual Stylist - Newtownbreda - 12 hrs temporary **All the details** Customer Assistant - Visual Stylist - Newtownbreda - 12 hrs temporary Week 1: Tuesday: 18:00 - 22:00 Wednesday: 18:00 - 22:00 Friday: 08:00 - 12:00 Week 2: Sunday: 12:00 - 16:00 Wednesday: 18:00 - 22:00 Friday: 18:00 - 22:00 **Purpose** To deliver...

  • Customer Assistant

    4 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Backstage - Newtownbreda 19.5hrs temporary **All the details** Customer Assistant - Backstage - Newtownbreda 19.5hrs temporary Sunday 14:00 - 22:00 Tuesday 18:00 - 22:00 Thursday 18:00 - 22:00 Friday 18:00 - 22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Backstage - Newtownbreda - 22.5hrs permanent **All the details** **Customer Assistant - Backstage - Newtownbreda - 22.5hrs permanent** Due to operational requirements, this role is suitable for 18years and over. Monday: 22:00 - 06:00 Tuesday: 22:00 - 06:00 Friday: 22:00 - 06:00 **Purpose** - To deliver a great shopping...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Backstage - Newtownbreda 17.25hrs temporary **All the details** Customer Assistant - Backstage - Newtownbreda 17.25hrs temporary Sunday 07:00 - 13:00 Monday 07:00 - 13;00 Tuesday 07:00 - 13:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Backstage - Newtownbreda 8.25hrs temporary **All the details** Customer Assistant - Backstage - Newtownbreda 8025hrs temporary Saturday 07:00 - 16:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Backstage - Newtownbreda 18hrs temporary **All the details** Customer Assistant - Backstage - Newtownbreda 18hrs temporary Week 1: Sunday 18:00 - 22:00 Monday 14:00 - 20:00 Saturday 07:00 - 14:00 Week 2: Sunday 18:00 - 22:00 Monday 14:00 - 20:00 Tuesday 10:00 - 14:00 **Purpose** - To deliver a great shopping...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Backstage - Newtownbreda 16.75hrs temporary **All the details** Operation Assistant - Backstage - Newtownbreda 16.75hrs temporary (Due to operational requirements, this role is suitable for 18 years and over) Monday 14:00-22:00 Thursday 16:00 - 22:00 Saturday 20:00 - 00:00 **Purpose** - To deliver a great shopping...

  • Customer Services Assistant

    5 months ago

    Antrim, United Kingdom firmus energy Full time

    **Customer Services Assistant** **Permanent - 37.5 hours per week** **Starting Salary £22,000 p.a. + Bonus + Benefits** **Ref: fe/23/29** firmus energy is responsible for the construction and operation of a gas network of over 2,200km across Northern Ireland and is the largest gas supplier by consumption in Northern Ireland. firmus energy continues to...

  • Customer Services Assistant

    5 months ago

    Antrim, United Kingdom firmus energy Full time

    **Customer Services Assistant** **Permanent - 37.5 hours per week** **Starting Salary £22,000 p.a. + Bonus + Benefits** **Ref: fe/24/03 (Open until filled)** firmus energy is responsible for the construction and operation of a gas network of over 2,200km across Northern Ireland and is the largest gas supplier by consumption in Northern Ireland. firmus...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom Lidl in Deutschland Full time

    Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn £348+ per week as a Customer Assistant on our standard 30 hour contract. Your role...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Newtownbreda 12 Hours Temporary **All the details** Customer Assistant - Foods - Newtownbreda 12 Hours Temporary **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Newtownbreda 16 Hours Temporary **All the details** Customer Assistant - Foods - Newtownbreda 16 Hours Temporary Sun 07.00 - 11.00 Thurs 07.00 - 11.00 Fri 07.00 - 11.00 Sat 07.00 - 11.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Newtownbreda 22.5 Hours Temporary **All the details** **Customer Assistant - Operations - Newtownbreda 22.5 Hours Temporary** **Due to operational requirements this role is suited to those 18 Years and Over.** Sun 14.00 - 22.00 Mon 20.00 - 04.00 Tues 20.00 - 04.00 **Purpose** To deliver a great shopping...

  • Customer Services Assistant X 2

    5 months ago

    Antrim, United Kingdom firmus energy Full time

    **Customer Services Assistant x 2** **Permanent - 37.5 hours per week** **Starting Salary £22,000 p.a. + Bonus + Benefits** **Ref: fe/24/03** firmus energy is responsible for the construction and operation of a gas network of over 2,200km across Northern Ireland and is the largest gas supplier by consumption in Northern Ireland. firmus energy continues...

  • Daytime Customer Service Assistant

    4 months ago

    Antrim, United Kingdom BM Stores Full time

    **B&M Retail are currently recruiting for Customer Service Assistants to join our team in **Junction One Int Outlet Centre, Antrim!** **These are temporary**, **part-time positions** with 30 hours a week **guaranteed**.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us!...

  • Customer Assistant

    5 months ago

    Antrim, United Kingdom M&S Full time

    **Summary** Customer Assistant - In Store Bakery - Newtownbreda 22 Hours Temporary **All the details** Customer Assistant - In Store Bakery - Newtownbreda 22 Hours Temporary **Due to Operational requirements this role is suited to those 18 Years and Over.** Mon 05.00 - 11.30 Thurs 05.00 - 09.00 Fri 05.00 - 11.30 Sat 05.00 - 11.30 **Purpose** To...