Housekeeping Assistant

3 weeks ago

London, United Kingdom Nightingale Hospital Full time

**Housekeeping Assistant: Job description**

**Job Title: Housekeeping Assistant**

**Location: Nightingale Hospital, 11-19 Lisson Grove, Marylebone, London NW1 6SH**

**Department**:Housekeeping

**Salary: Starting from £18,500, plus an additional London Allowance of £4,000 per annum added to all permanent posts (pro-rata for part-time roles)**

**Working hours: 37.5 hours per week.**

**Closing date: Ongoing**

**About us**

Nightingale Hospital is the only private mental health hospital in central London, with over 30 years’ experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions. We are a two-minute walk from Marylebone mainline and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations.

We are owned by the international medical group, Orpea, which deliver the full spectrum of psychiatric care, high-quality care home and rehabilitation services across the globe.

**About the role: Housekeeping assistant**

You will be responsible in ensuring an exceptional high standard of hygiene and cleanliness across Nightingale Hospital. Often managing multiple requests at once, you’ll be comfortable multitasking and where necessary, working with other teams to ensure tasks are completed.

This role will involve direct interaction with Patients, Nursing and Non-Nursing staff.

**Position in organisation**
- Reports to the Housekeeping Manager and Head of Estates
- Liaison with all departments

**Key tasks/Scope of the role**
- Cleaning
- Health and Safety
- Training & Development
- Other

**Duties and responsibilities**
- **Cleaning** **To perform cleaning duties using work schedules**:

- To promote and maintain a clean hospital environment to staff and patients
- Cleaning of wards, side rooms, toilets, showers and public areas.
- Ensure rubbish bins are maintained and removed when full.
- Ensure your assigned areas are kept clean, presentable and safe for Patients and Staff by following the required policies and procedures.
- Replace dirty linen and make beds inclusive of under blankets, sheets, duvets and pillows
- High and low dusting, mopping, wiping, vacuuming and scrubbing surfaces.
- Ensure that emergency situations (e.g. flood or spillages) are dealt with in a timely manner by reporting it to the responsible person.
- Report any repairs that are required to Service Desk.
- Maintain all cleaning equipment and materials in a safe and sanitary manner.
- Maintain consumables and laundry stock in allocated areas.
- Support other members of the team when required
- Health and Safety

To be aware of and fully understand Health & Safety hospital policies and government legislation; adhering to it at all times when carrying out duties
- To be aware of and fully understand Infection Control hospital policies and government legislation; adhering to it at all times when carrying out duties
- To be aware of and fully understand COSHH hospital policies and government legislation; adhering to it always when carrying out duties
- To be aware of other relevant hospital policies or government legislation; adhering to them always when carrying out duties
- To bring Health and Safety issues to the attention of the person in charge
- **Training and development** **To participate in all mandatory and compulsory e-learning and face-to-face training**:

- To participate in the appraisal process in line with hospital policy
- **Other** **To demonstrate an awareness of customer care and present a positive, courteous and helpful attitude when dealing with colleagues, patients and relatives**:

- To present a professional and efficient image at all times

**Who we’re looking for**

**Essential**

**Desirable**

**Education/Qualifications**
- Basic level of education
- GCSE Maths and English or equivalent

NVQ or equivalent in Cleaning

**Work experience**
- Experience in a customer service role
- Previous experience working in a hospital
- Previous experience working in a housekeeping department

**Skills, knowledge and aptitude**
- Good communication skills - both reading and verbal
- Basic numerical skills
- Ability to work as part of a team and take direction
- Good Interpersonal skills
- Readiness to accept direction
- Ability to prioritise tasks
- Able to work under pressure
- Able to issue clear, reasonable instructions
- Understanding of Mental Illness
- Knowledge of COSHH and other relevant legislation

**Motivation**
- Keen to develop self
- Desire to work in Mental Healthcare

**Impact on Others**
- Ability to present self in a confident manner
- Awareness of effect of self on others
- Ability to communicate with Colleagues, patients and visitors

**Requirements**:

- Regular and punctual attendance
- Ability to work shifts Day/Night/Weekends
- Able

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