Online Assistant

The role of Online Assistant is part of a team working in a fun, dynamic culture with a supportive management in a successful ecommerce retail environment. You’ll contribute to online growth and development of our business through effective working practices to ensure the continued success of online sales.

Our success relies on a talented retail team and volunteers who bring our values to life by helping people shop sustainably. We are one of the leading charity hospice retailers selling a range of edgy donated and new goods, always creating fresh new looks and a keen sense of style.

We are seeking an Online Assistant to join the online hub working within the Retail & Trading Operations Department at Bainbridge House. You must have a passion for street fashion, a knack for styling, an understanding of fashion trends and the ability to capture funky looks for our sustainable conscious customers.

You will therefore need to demonstrate your abilities in the following areas:

- Retail experience in a shop floor or Head office role.
- Experience of knowledge of online selling practices by focusing on online sales of all donated and new goods
- Providing excellent customer service to existing and potentially new supporters.
- A good understanding of IT with a working knowledge of Microsoft Office packages.
- Ability to build good working relationships.
- Good administrative and record keeping skills, and able to work with good attention to detail.
- High energy and a passion for the charity

If you are a strong team player, a lover of charity retail, with an immense desire to have a successful career in charity retail, looking for a company that offers support, recognition, coupled with a fun working environment, then this is the role for you.

**Why you should join Rennie Grove Peace**:
The success of Rennie Grove Peace is down to the skill and hard work of our teams and volunteers. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.

From the moment your Rennie Grove Peace journey begins, it’s out pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

We offer development, flexible working, opportunities to volunteer and 27 days’ holiday per year plus bank holiday (pro rata).