Hopeline247 Adviser

HOPELINE247 Advisor
- Warrington
We are looking to recruit HOPELINE247 Advisors to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

**What you will do**:

- Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
- Work on a 7-day shift system including evening and weekends.
- Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding.
- Maintain accurate records and input data monitoring into the data base system.
- Participate in clinical supervision and reflective practise.
- Provide training, mentoring and coaching to new recruits.

**To be successful in this role you will have**:

- A degree or professional qualification in Health or Social Care, Community Work or a related discipline
- Previous experience of working in an advisory capacity in suicide prevention or mental health
- A proven record of working directly with vulnerable young people
- Experience of providing advice and guidance via multiple communication channels
- The ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Please visit the careers site for the full job description and person specification for the role.

**Salary**: £25,916 per annum (Scale SCP 24) progressing by increments to £28,936 per annum (Scale SCP 28)

**Hours**: 30 hours per week

**Location**: Warrington

**Contract**: Fixed term contract to August 2024

**Benefits**: You will receive 25 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

**Closing date**: Midnight - 29th August 2023

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.