Fy22 Tcs Graduate

Nissan has one of the most comprehensive European presences of any overseas manufacturer, employing more than 240,000 employees globally and has 16 production sites worldwide. “Driving Innovation to enrich people’s lives,” is at the centre of everything we do.

Nissan is an adaptive organization that embraces new ways of delivering value with a strong, resilient spirit that makes us agile and sustainable. We are an aspiring organisation, and we are looking for an equally bold and creative Graduate to join our dynamic Quality & Total Customer Satisfaction team.

What is Total Customer Satisfaction?

We are the Voice of Customer and we ensure that product quality and customer satisfaction is delivered starting from the development of the car all the way through the customer journey.

Do you have big ideas and a passion to make great vehicles? Take the wheel and drive your career forward in a competitive market with a company that values results and offers ongoing opportunities for your learning and growth.

Be a part of our mission and ambition “To deliver superior value by empowering journeys through exciting, electrified vehicles and technological innovation”.

Purpose

We are seeking a Graduate to be based at Nissan Motor Manufacturing (UK) Ltd, Sunderland to work in our Quality & Warranty Applications team managing and developing our dealer warranty system and supplier quality reporting system.

What we offer you

Flexible working opportunities

Diverse and inclusive Environment

Training and enhancement opportunities

Personal mentoring to aid development

Competitive salary starting from £30,600 per year

Company Share scheme

Company Pension programme

Car Ownership scheme

Private Healthcare

Health and Wellbeing support

26 days annual leave plus bank holidays

Travel opportunities dependent on role

Main Tasks & Responsibilities

You will be joining a vibrant team, working together to improve the quality and warranty policies and systems used by the dealers, suppliers and our TCS team to ensure product quality and customer satisfaction is delivered.

Your role will be to coordinate business requirements for changes in the warranty and supplier chargeback policies and systems via workshops with business users, develop plans and coordinate with the all teams to ensure changes are project managed - developed, tested and deployed in line with the plans.

What we’re looking for
- Must have or are expected to gain at least a 2:1 in a business, project management or IS related degree
- Creative thinking / problem solving mind-set
- Numerate with strong analytical skills
- Excellent written and verbal communication skills and interpersonal skills
- Great team player following the Nissan Way values
- Locationally flexible to carryout placement in NMUK (Sunderland) and placement in NTCE (Cranfield)
- Flexibility to start outside traditional recruitment window (start date ASAP)

Nissan is an Equal Opportunity Employer for all. Applicants will be considered for all positions regardless of race, gender, military status, disability, or any other status protected by law.

Sunderland Tyne and Wear United Kingdom