Operations / Sales Coordinator (Self-employed

5 months ago


Manchester, United Kingdom Herringhome Flooring Full time

**Job Title: Operations / Sales Coordinator (Self-Employed)**

**Location**: Wythenshawe, Manchester

Are you a highly organized and self-motivated professional? Do you have a bubby personality? Can you clearly communicate with customers? Do you understand the sales / fulfilment process? Do you thrive in a fast-paced environment where you can take the initiative multitask and work independently? If so, we have the perfect opportunity for you.

**About Us**:
Herringhome Flooring is a dynamic and rapidly growing name in the flooring industry, known for its exceptional products and dedication to superior customer service. We've built our business on a commitment to customer satisfaction, and as we continue to expand, we are in need of an Operations / Sales Coordinator who can keep things running smoothly without constant oversight.

**Key Responsibilities**:

- **Scheduling Excellence**: Efficiently schedule appointments and allocate jobs to our team of surveyors and fitters.
- **Delivery Coordination**: Oversee and coordinate the delivery of essential materials, ensuring they arrive on time.
- **Customer Service**: Handle customer service inquiries with professionalism and expertise, ensuring that our clients' needs are met efficiently.
- **CRM Management**: Utilize our Customer Relationship Management (CRM) system to manage customer relationships, collect payments, track appointments, and provide top-notch service.
- **Organization**: Use your organizational skills to keep our operations on track, ensuring a smooth workflow for all team members.
- **Reporting**: Report to the manager, providing updates and ensuring all processes run smoothly.
- **Excel Expertise**: Utilize Microsoft Excel to manage data, create spreadsheets, and use formulas to create aureate reports to enhance efficiency.

**Benefits**:

- Competitive starting salary with self-employed status for the first three months.
- A hybrid role, offering flexibility in your work-life balance.
- Room for professional growth and advancement within a growing company.
- A vibrant, collaborative work environment with a supportive team.
- Monthly pay with regular salary reviews to recognize your achievements and contributions.
- A pension plan offered after the probationary period is passed.
- Additional perks, including free parking, a company work uniform, an onsite canteen, shower facilities, and bicycle storage.

**Requirements**:

- The ability to work effectively on your own, showing a high degree of initiative and problem-solving skills.
- Exceptional organizational skills, allowing you to handle multiple tasks and deadlines with ease.
- Familiarity with geographical knowledge of the UK and efficient navigation capabilities.
- Experience with CRM systems and the confidence to navigate online booking systems.
- Proficiency in Microsoft Excel, including the ability to create spreadsheets, manage data, and use formulas.
- Previous experience in a similar role or industry is an advantage.
- Clear and confident telephone manner with a bubbly personality

If you're ready for an exciting role where you can put your skills to the test, this is the opportunity you've been waiting for. Join Herringhome Flooring and be a part of our dynamic, expanding team. To apply, please submit your CV and a cover letter highlighting your relevant experience and qualifications.

Join us in delivering quality flooring solutions and excellent customer service - one successful operation at a time

**Job Types**: Full-time, Freelance

**Salary**: £21,695.00-£26,000.00 per year

**Benefits**:

- Canteen
- Company events
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Manchester, M22 5TG (required)

Work Location: In person

Reference ID: Hybrid501


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