Catering Ward Host

3 weeks ago


Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

We are looking for a Catering Host/Hostess Assistant to work on our Sutton site primarily to work on our ward area which may include the children's unit and teenage cancer trusts.

Other areas of work may include supporting the catering team by helping with service and preparing/serving/cooking items for sale in ; working in the restaurant and assisting in all other areas of catering services including wards, functions ; maintaining a high standard of hygiene and cleanliness throughout the kitchens and other areas of the work place. Please refer to the job descriptions for further details of this post. This position includes working weekends and a variety of shifts both morning and evening, working 5 days out of 7, as required.

It would be beneficial if you have worked in a catering environment previously (but not essential), have good customer care, organisational skills and experience of working as part of a team. It would also be beneficial if you have worked in a similar environment and in a similar role.
- Liaise on a daily basis with the patients and family members regarding meal preferences and appetite, taking into account any cultural and religious choices.
- Organisation of daily duties to meet the service demands.
- Ensure that patient’s have filled in their menu selections, helping where necessary.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.
- Assist in picking and packing of cook chill food for patients.
- Ordering and receiving daily food stocks from the catering stores/kitchen ensuring appropriate stock rotation, and all wastage is kept to a minimum and recorded appropriately.
- Discuss with the nursing staff Patient treatment plans in order to determine their effect on individual appetite and oral capacity.
- Communicate daily with the catering staff regarding meal requests and to have a strategic planning meeting weekly with the Head Chef/Sous Chef and Patient service Manager to plan meal preparation requirements.
- Taking patient food & beverage orders/requests by communicating with the patient using the Trust computerised meal ordering systems.
- Help with the preparation &/or cooking of eggs, paninis, and any other cooking of food items under supervision or after relevant training.
- Serving beverages and meals, ensuring patients are assisted with removal of packaging.
- Ensuring the provision of snacks as per the product list is offered to patients in accordance with scheduled snack rounds.
- Daily cleaning of the ward kitchen areas to maintain a high standard of hygiene in accordance with appropriate departmental cleaning schedules.
- Ensure all relevant equipment has been turned "on" prior to service and switched "off" once used.


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