Dental Receptionist

We are based in Wirksworth; Coach House Dental Practice we are a mixed dental practice. The treatments we specialise in are; General Dentistry, Smile Makeovers and Facial Aesthetics.
We are looking to recruit a full-time receptionist to enhance our team. The successful applicant will understand how to deliver a 5-star patient experience, ensuring that our patients and guests are welcomed and cared for to the highest standard.

Delivering excellent patient experience is something that is fundamental to the success of this role.

You can expect to receive:

- A competitive salary
- Annual salary reviews
- Additional holiday allowance for length of service
- Employee engagement
- Focus to your wellbeing
- A fully supportive team
- Excellent working conditions

Your duties will include:

- Managing patient's appointments and records appropriately via a patient management software
- Accurately managing and processing payments made by patients including a daily cashing-up reconciliation process.
- Ensuring the reception department is fully stocked
- Ensuring diaries run at maximum capacity by executing a Patient Recall Process (you will be shown how to do this).
- Managing calls from patients

Other important points to consider:

- The applicant must always be professionally presented.
- The applicant must take the time to understand the various treatments the practice offers.
- The applicant must be confident in speaking to patients about the various treatments and services offered.
- The applicant must attend and contribute to practice meetings to improve processes within the business.
- The applicant must be computer literate and be able to operate Microsoft Word, Excel and Office.

If you believe you fit the above criteria, we would love to hear from you.

Hours are 39.5 hours per week, with occasional weekend working

**Experience**:

- Customer service: 1 year (preferred), training will be provided.

Work remotely:

- No

**Salary**: From £10.00 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift

Work Location: In person